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#242 [pix_video] not working on new Retina Display Macbook Pros

0.94
closed-fixed
nobody
OSX
1
2018-12-19
2015-06-05
Anonymous
No

[pix_video] object does not work when streaming from built-in iSight cameras on new Macbook Pros with Retina displays. All you see is a white screen.... and error is "could not make SG channel error -9405" is reported. See attached screengrab. This was tested across multiple machines with same result - all latest Macbook Pros have this issue. However, works on latest iMac. Note: Tested on brand new machines - late 2014/early 2015 models running Mac OS Yosemite.

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  • Nicolas Montgermont

    Just for information, because it's important for teaching.
    I can reproduce this error on this model:
    - macbook air 11" - early 2014 - osx 10.10.4 - 1.4 GHz Intel Core i5 - Intel HD 5000
    but pix_video is working fine on this model, that was upgraded from older osx version:
    - macbook pro 13" - mi 2012 - osx 10.10.4 - 2.5 GHz Intel Core i5 - Intel HD 4000
    so it seems that when you upgrade the os, it keeps somehow the Quicktime framework.

    Doesn't that mean we can copy some files to make it work?

     
  • IOhannes m zmölnig

    thanks nicolas, that's good news.

    the downside is that we probably cannot provide those files ourselves, due to license issues.

     
  • Nicolas Montgermont

    Do you have any ideas of what these files are?
    I assume we can name them at least, and that every osx user might have some right to use them?

     
  • Anonymous

    Anonymous - 2016-02-01

    Any news on this issue?

     
  • Anonymous

    Anonymous - 2016-02-25

    Does somebody find a way to make it work ?

     
  • Anonymous

    Anonymous - 2016-06-25

    Hello, anyone find a solution to this? Running OSX 10.10.4 on 13" Retina, early 2015 and no luck.

     
  • IOhannes m zmölnig

    the ne wvideoAVF backend should support all modern cameras.

     
  • IOhannes m zmölnig

    • status: open --> closed-fixed
     
  • IOhannes m zmölnig

    closing as fixed (with videoAVF)

     

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