Hi.The software version is 2.03. Old!old! but still worked up until yesterday. I use the short cut to bring it up. I was using it to update the passwords and it worked fine. Then I tried to log in again and the log-in page came up, but the space where you put your paasword in did not have a cursor in it and there was nothing I could do to get a cursor in the window in order to enter my password. I have a copy of the program on a memory stick and I can get in using that program. Got any ideas?