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#1618 Bug Report

Next release
open
nobody
None
High
2025-09-25
2025-09-19
Susan Riley
No

On September 9th 2025 I logged in to Password Safe and It came up with an error and said they made a minidump I was to report in a Bug report. The report location was PWS_minidump_20250909_183926346.dmp
I verified that it was there. Now I go to grab it to send to you and It is not there.
I need back into my safe. What do I do next?

Related

Bugs: #1618

Discussion

  • Susan Riley

    Susan Riley - 2025-09-21

    I got another error and Have the file attached. Now I do not know what a test database is. I need into my safe!

     
  • Rony Shapiro

    Rony Shapiro - 2025-09-21

    OK.

    The minidump tells me that you're running a relatively old version of PasswordSafe.

    Let's start by upgrading to the current version.

    Download the installer from here:
    https://sourceforge.net/projects/passwordsafe/files/Windows/3.69.0/pwsafe-3.69.0.exe/download

    Run it to install PasswordSafe. No need to uninstall the old version, and it will not erease any of your passwords.

    After installing try running it and tell me what happens.

     
    • Susan Riley

      Susan Riley - 2025-09-24

      Rony, the link above come up with 503 Service Unavailable error

       
  • Susan Riley

    Susan Riley - 2025-09-21

    Can I download another copy of Password Safe and start over?

     
    • Susan Riley

      Susan Riley - 2025-09-22

      Rony,
      Thank you for your reply. I was excited to hear there was an option to
      restore my Safe. However, when I click the link provided I received a 503
      Service Unavailable error message.

      Susie Riley

      On Sun, Sep 21, 2025 at 5:34 PM Susan Riley susie-riley4859@users.sourceforge.net wrote:

      Can I download another copy of Password Safe and start over?

      [bugs:#1618] https://sourceforge.net/p/passwordsafe/bugs/1618/ Bug
      Report

      Status: open
      Group: Next release
      Created: Fri Sep 19, 2025 07:31 PM UTC by Susan Riley
      Last Updated: Sun Sep 21, 2025 06:59 PM UTC
      Owner: nobody

      On September 9th 2025 I logged in to Password Safe and It came up with an
      error and said they made a minidump I was to report in a Bug report. The
      report location was PWS_minidump_20250909_183926346.dmp
      I verified that it was there. Now I go to grab it to send to you and It is
      not there.
      I need back into my safe. What do I do next?


      Sent from sourceforge.net because you indicated interest in
      https://sourceforge.net/p/passwordsafe/bugs/1618/

      To unsubscribe from further messages, please visit
      https://sourceforge.net/auth/subscriptions/

       

      Related

      Bugs: #1618

  • MrMe

    MrMe - 2025-09-23

    Do you have auto create intermediate backups before saving set in Options? If so, perhaps try opening one of backups to see if the problem is with the latest saved version of your safe?

     
    • Susan Riley

      Susan Riley - 2025-09-23

      Meme,
      I do not know that. I installed this wonderful program years ago and just
      used it. Where would I find it?

      On Mon, Sep 22, 2025 at 8:36 PM MrMe saysme@users.sourceforge.net wrote:

      Do you have auto create intermediate backups before saving set in Options?
      If so, perhaps try opening one of backups to see if the problem is with the
      latest saved version of your safe?


      [bugs:#1618] https://sourceforge.net/p/passwordsafe/bugs/1618/ Bug
      Report

      Status: open
      Group: Next release
      Created: Fri Sep 19, 2025 07:31 PM UTC by Susan Riley
      Last Updated: Sun Sep 21, 2025 10:34 PM UTC
      Owner: nobody

      On September 9th 2025 I logged in to Password Safe and It came up with an
      error and said they made a minidump I was to report in a Bug report. The
      report location was PWS_minidump_20250909_183926346.dmp
      I verified that it was there. Now I go to grab it to send to you and It is
      not there.
      I need back into my safe. What do I do next?


      Sent from sourceforge.net because you indicated interest in
      https://sourceforge.net/p/passwordsafe/bugs/1618/

      To unsubscribe from further messages, please visit
      https://sourceforge.net/auth/subscriptions/

       

      Related

      Bugs: #1618

      • Susan Riley

        Susan Riley - 2025-09-23

        I don't believe I have any backups. where do I look for it?

        On Tue, Sep 23, 2025 at 9:35 AM Susan Riley susie4590@gmail.com wrote:

        Meme,
        I do not know that. I installed this wonderful program years ago and just
        used it. Where would I find it?

        On Mon, Sep 22, 2025 at 8:36 PM MrMe saysme@users.sourceforge.net wrote:

        Do you have auto create intermediate backups before saving set in
        Options? If so, perhaps try opening one of backups to see if the problem is
        with the latest saved version of your safe?


        [bugs:#1618] https://sourceforge.net/p/passwordsafe/bugs/1618/ Bug
        Report

        Status: open
        Group: Next release
        Created: Fri Sep 19, 2025 07:31 PM UTC by Susan Riley
        Last Updated: Sun Sep 21, 2025 10:34 PM UTC
        Owner: nobody

        On September 9th 2025 I logged in to Password Safe and It came up with an
        error and said they made a minidump I was to report in a Bug report. The
        report location was PWS_minidump_20250909_183926346.dmp
        I verified that it was there. Now I go to grab it to send to you and It
        is not there.
        I need back into my safe. What do I do next?


        Sent from sourceforge.net because you indicated interest in
        https://sourceforge.net/p/passwordsafe/bugs/1618/

        To unsubscribe from further messages, please visit
        https://sourceforge.net/auth/subscriptions/

         

        Related

        Bugs: #1618

        • rafaelx

          rafaelx - 2025-09-23

          The backup files are located in the same directory as the password database and have the file extension ibak.

           

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