Re: [PacketFence-users] R: Fingerbank and softnet_stat issues with version 9.2

[Hubert K. <ku...@un...>]

Hello Giacinto,

I did your trick but for us it doesn't work. Shortly after saving the 
API KEY again, the email with 300 lookups per hour arrived.

Best regards,
Hubert

Am 08.01.20 um 11:48 schrieb Giacinto Caretto via PacketFence-users:
>
> same problem on Fingerbank after upgrade from 9.1 to 9.2 ...
>
> constantly receive the Fingerbank alert email that we have exceeded 
> our 300 lookups per hour ...
>
> I don't know if a pf or fingerbank bug ..
>
> I have tried this and it is working so far :
>
> 1. from FingerBank - General settings Menu  :  cancel the API KEY 
>  (copy the string somewhere) and save
>
> 2. wait some time, take the next hour .. .
>
> 3. reinsert the API key and save
>
> problem missing
>
> classic solution .. I don't know why, but it worked for me
>
> Ciao
>
> Giacinto
>
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> ------------------------------------------------------------------------
>
> *Da:*Truax, Peter via PacketFence-users 
> [mailto:pac...@li...]
> *Inviato:* martedì 7 gennaio 2020 17:18
> *A:* Packet Fence Users (pac...@li...)
> *Cc:* Truax, Peter
> *Oggetto:* [PacketFence-users] Fingerbank and softnet_stat issues with 
> version 9.2
>
> Hello everyone,
>
> We upgraded from 9.0.1 to 9.2 over the Christmas holiday and are 
> experiencing a strange issue that was not present before. I am 
> wondering if we have something misconfigured or it could be a bug?
>
> The symptoms are that we constantly receive the Fingerbank alert email 
> that we have exceeded our 300 lookups per hour. We have received this 
> email every hour since we upgraded. Also, our softnet_stat events have 
> gone up to around 500 per 10 minutes. This is affecting the 
> performance of the server. I have looked at the softnet_stat issue in 
> the past with version 7.4, and have mitigated it by increased the 
> net.core.netdev_budget to 4800. After the upgrade to version 9.2, we 
> immediately started experiencing the Fingerbank emails as well as the 
> increase in softnet_stat.
>
> Anyone know what may have changed with 9.2 to cause this? Our 
> apache_filters.conf file is all commented. But I am not sure what, if 
> anything we need to filter for the captive portal. We hadn’t needed to 
> in the past, and the logs don’t show anything out of the ordinary.
>
> Regards,
>
> *Peter Truax*
>
> *Network Administrator*
>
> (360) 688-2240
>
> Saint Martin’s University
>
> 5000 Abbey Way E
>
> Lacey, WA 98503
>
> 125thCelebration_EmailSigFinal
>
>
>
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