[PacketFence-users] R: Fingerbank and softnet_stat issues with version 9.2

[Giacinto C. <gia...@en...>]

same problem on Fingerbank after upgrade from 9.1 to 9.2 ...

constantly receive the Fingerbank alert email that we have exceeded our 300 lookups per hour ...

 

I don't know if a pf or fingerbank bug ..

 

I have tried this and it is working so far :

1. from FingerBank - General settings Menu  :  cancel the API KEY  (copy the string somewhere) and save

2. wait some time, take the next hour .. .

3. reinsert the API key and save 

 

problem missing

 

classic solution .. I don't know why, but it worked for me

 

 

Ciao

 

Giacinto

 

 

 

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Da: Truax, Peter via PacketFence-users [mailto:pac...@li...] 
Inviato: martedì 7 gennaio 2020 17:18
A: Packet Fence Users (pac...@li...)
Cc: Truax, Peter
Oggetto: [PacketFence-users] Fingerbank and softnet_stat issues with version 9.2

 

Hello everyone,

 

We upgraded from 9.0.1 to 9.2 over the Christmas holiday and are experiencing a strange issue that was not present before. I am wondering if we have something misconfigured or it could be a bug?

 

The symptoms are that we constantly receive the Fingerbank alert email that we have exceeded our 300 lookups per hour. We have received this email every hour since we upgraded. Also, our softnet_stat events have gone up to around 500 per 10 minutes. This is affecting the performance of the server.  I have looked at the softnet_stat issue in the past with version 7.4, and have mitigated it by increased the net.core.netdev_budget to 4800. After the upgrade to version 9.2, we immediately started experiencing the Fingerbank emails as well as the increase in softnet_stat.

 

Anyone know what may have changed with 9.2 to cause this? Our apache_filters.conf file is all commented. But I am not sure what, if anything we need to filter for the captive portal. We hadn't needed to in the past, and the logs don't show anything out of the ordinary.

 

Regards,

 

Peter Truax

Network Administrator

(360) 688-2240

Saint Martin's University

5000 Abbey Way E

Lacey, WA 98503

 

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