Re: [PacketFence-users] Email Registration Link doesn't work from inline interface

[Louis M. <lm...@in...>]

On Jul 10, 2015, at 12:49 , Gavin Pyle <gp...@gr...> wrote:

> User registers and selects Register by Email.
> The node is marked registered with a deregister time of 10 minutes in the future.
> The node can now access the internet and check for the email.
> The email is received, the user clicks on the link but nothing happens and eventually the connection attempt times out.

tcpdump and the logs are your new best friends:


Does the tcp connection reach the management IP and sucessfully handshakes? 
If so, does the httpd.portal process see that connection? What does the access log say about it? 

Either the connection is never established to the server in the first place, or it does make it to the packetfence server but is :

never seen by the httpd process because of iptables, routing or such

or 
httpd does see it but it either does not reply because it’s not configured to or because of an error.


The fact that you are not seeing an http 500 error or something like this shows that the link is not being rejected by PacketFence.


Try to eliminate the above possibilities.
Whatever remains will be the answer. 


Regards,
--
Louis Munro
lm...@in...  ::  www.inverse.ca 
+1.514.447.4918 x125  :: +1 (866) 353-6153 x125
Inverse inc. :: Leaders behind SOGo (www.sogo.nu) and PacketFence (www.packetfence.org)