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Mac compatible dual-screen issue

2012-05-03
2012-10-28
  • Caleigh Flynn

    Caleigh Flynn - 2012-05-03

    I have the latest version of Open Song for Mac, and I love it.
    The only thing is, in the older version of Open Song for Mac, I was able to
    display slides using dual-screen. In this version I can only "preview dual-
    screen". It's a hassle to try and use OpenSong when displaying with only one
    screen, because if I have to switch quickly from one slide to say, one that's
    6 slides back, it makes things look sloppy. Please let me know if this issue
    has been resolved already and I'm just not aware of it, or if it will be
    solved soon?
    Thank-you so much, I appreciate all your hard work, OpenSong Team!
    Blessings.

     
  • Ed Palmer

    Ed Palmer - 2012-05-03

    Thanks for the compliments!

    Can you give me a little more information so I can try to determine where the
    problem is?

    Type of Mac?
    Version of operating system (from "About this Mac" in the Apple menu)?
    Version of OpenSong?

    This will give me a place to start digging...I've been working on things
    "under the hood" and don't know if something that one of the other devos has
    done might have changed things inadvertently on the Mac.

    Peace,

    --Ed

     
  • Caleigh Flynn

    Caleigh Flynn - 2012-05-04

    Thanks for your quick reply!

    The type of Mac that I'm using is the newest Macbook Pro, with Version 10.7.3
    of the Lion operating system.
    I'm using the most recent version of OpenSong for Mac (1.62), as I couldn't
    find a link to download the older version.

    All the features seem to operate the same, except when I go to present a set,
    the two options I have are "Single Screen" or "Preview Dual-Screen". With my
    old macbook, I was able to present using dual-screen which was one of the
    options that I loved about the OpenSong program.

    I fiddled around with the "Presentation Settings" too, just to see if it was
    hidden, but no dice.
    Not sure what else I can tell you...if you can point me where to download an
    older version of OpenSong for Mac, then maybe that will work for me for now.

    Thanks so much for working on this! Love the OpenSong program and us here at
    YWAM Maui use it every Monday and Friday at worship!

    Blessings,
    Caleigh

     
  • Anonymous

    Anonymous - 2012-05-04

    Usually, when it doesn't display the "dual screen" option in the menu, it
    means that OpenSong didn't detect the second monitor when it started up. (It
    only checks once on startup - if you happen to connect the monitor after
    OpenSong is running, it won't recognize the monitor until you quit and restart
    OpenSong).

    In Lion, Apple made some changes to how applications quit, so hopefully it's
    not an issue with Lion.

    Try just quitting the program and restarting it after the external display is
    attached and turned on.

     
  • Ed Palmer

    Ed Palmer - 2012-05-04

    It's true, the second monitor needs to be connected when OpenSong starts for
    the Dual Monitor option to appear.

    I got the impression that this may not be the issue here. Since I am still
    using Snow Leopard (10.6) on my MacBook Pro and haven't done any testing on
    Lion (10.7), it could be that dual monitor detection isn't working properly or
    has some quirks. With the introduction of full-screen applications in Lion, I
    can't rule that out.

    I'm working to build a Lion testing environment -- a task I've need to do, but
    have put off due to other demands on my time -- and will try to see if there
    is something I can find in OpenSong that's causing the issue.

     
  • Ed Palmer

    Ed Palmer - 2012-05-04

    Well, I did a clean install of OS X 10.7.3 (Lion) to my MacBook Pro, then
    downloaded and installed OpenSong V1.6.2 from our website. Using a mini-
    DisplayPort to HDMI adapter to connect up a second screen, I fired up OpenSong
    and had no issues with Dual Display. I'll admit it's not a definitive
    statement that it works, but at least it indicates to me that we may be
    dealing with an issue on how your system is configured, not that there is a
    problem with OpenSong.

    When you plug in your external display, go to System Preferences/Displays,
    then check to make sure that your external display isn't a mirror of the
    internal one. In other words, the check box I've circled on this screen shot
    should be UNchecked.

    And, BTW, to get to other versions of the program, visit our site on
    SourceForge, http://www.sourceforge.net/project/opensong and check out the Files section. All of our
    versions, going back to the beginning of time :-) are available there.

    Let me know what happens with your system. If this isn't the problem, we'll
    start looking somewhere else.

     
  • Caleigh Flynn

    Caleigh Flynn - 2012-05-05

    Thanks for the help, I'll check on Monday at our worship service to see if
    this all works. I've always been making sure that I plug in my macbook and
    THEN open OpenSong, so I had assumed it wasn't an issus with the program not
    recognizing the secondary monitor. I will try this, and let you know how it
    works out!

     
  • Caleigh Flynn

    Caleigh Flynn - 2012-05-05

    Interestingly enough, I installed both the Beta 2.0 version, and an older
    version (1.5.1), and had same problem with both. This leads me to believe that
    it must have something to do with the default display settings on the Macbook
    pro. My older Macbook (circa 2008) had no problem identifying the external
    display, but for some reason the pro needs to be doctored up a bit in order to
    have it display on a secondary monitor. I noticed that a friend of mine was
    having the same problem on his Macbook Pro, so it's something that I'll have
    to take a look at on Monday. Will let you know how it all works out. Again,
    thanks for all the help, it is SO appreciated!

     
  • Caleigh Flynn

    Caleigh Flynn - 2012-05-08

    Alright, tried it out and...it works!
    Thanks so much for your hard work with OpenSong. It is so appreciated.
    Many prayers and blessings,
    Caleigh Flynn

     

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