#89 Login doesn't work with 12.0 / Inventor 2019

[David Szego]

Hi, the login dialog from Inventor 2019 immediately shows an hourglass cursor, which does not change, and says "Could not connect to server !".

When changing the URL (the change button works even with the hourglass cursor) from XML-RPC at port 8069 to Secure XML-RPC at port 443, nothing seems to happen to make me believe that it's actually trying to reach the server, and I see nothing in my Odoo logs to reflect that either.

What is the proper full connection URL? Is it just https://mysite.com/ or is there a path after the host name?

Do I need to enable something on Odoo?

There is no documentation to guide us (that I can find so far), and even the Debug options in the Inventor plugin doesn't tell me where to look for the logs!!!

Please advise...
Thanks,
David.

[Matteo Boscolo]

Dear Devif.

the system work on xml-rpc protocol for login.
so if your server is on localhost:8069 you need to fill path: localhost port: 8069.

we have a live instance on www.odooplm.com
user: odooplm
password: odooplm
try if you can login on it.
if you succed, you have some configuration to set on your server
see the attcahed images for the login

regards,
Matteo

[Harri Matero]

Same issue here.
i'll can connect to my server. i see all my databases on selection list (combobox)

But receive errormessages "User Not logged. Please try login again to Odoo".

[Matteo Boscolo]

It's difficoult to give you a responce on that.
We need to understend if the problem is on your server revese proxie configuration or on our side.
Be sure to use the latest updates from server modules and client.

Basically you need to check if you can access to your odoo instanse via xml-rpc may be with a little python script
as reference you can use this page:

let me know
regards,
Matteo

[David Szego]

No, it's not difficult to give a response, and I shouldn"t have to check xmlrpc docs as an end user to use your Inventor plugin.

I'll restate the question... what is the connection url for your plugin?

odoo.mysite.com ?
odo.mysite.com/xlmrpc/2/common ?
Something else?

You need to write end user documentation. Your audience is CAD engineers. Not programmers.

⁣David Szego
david@szego.me / 1 (647) 988-3825
India - +91 95793 54416​

On Apr 17, 2019, 3:36 PM, at 3:36 PM, Matteo Boscolo matteoboscolo@users.sourceforge.net wrote:

It's difficoult to give you a responce on that.
We need to understend if the problem is on your server revese proxie
configuration or on our side.
Be sure to use the latest updates from server modules and client.

Basically you need to check if you can access to your odoo instanse via
xml-rpc may be with a little python script
as reference you can use this
page:

let me know
regards,
Matteo

---

[tickets:#89] Login doesn't work with 12.0 / Inventor 2019

Status: open
Application Editors: Client
Type: Bug Report
Labels: login client inventor
Created: Tue Apr 02, 2019 05:26 AM UTC by David Szego
Last Updated: Wed Apr 17, 2019 07:36 AM UTC
Owner: nobody

Hi, the login dialog from Inventor 2019 immediately shows an hourglass
cursor, which does not change, and says "Could not connect to server
!".

When changing the URL (the change button works even with the hourglass
cursor) from XML-RPC at port 8069 to Secure XML-RPC at port 443,
nothing seems to happen to make me believe that it's actually trying to
reach the server, and I see nothing in my Odoo logs to reflect that
either.

What is the proper full connection URL? Is it just https://mysite.com/
or is there a path after the host name?

Do I need to enable something on Odoo?

There is no documentation to guide us (that I can find so far), and
even the Debug options in the Inventor plugin doesn't tell me where to
look for the logs!!!

Please advise...
Thanks,
David.

---

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[Matteo Boscolo]

Dear David,
Once you install your cad plugin, you just need to feel the url of your odoo instance as described in the up message.
Unfortunately we connect the cad with the odoo instance, we strongly depends on the server configuratios.
If the xml-rpc port si bunned or redirected to a different number we do not have the possibility to help you.

so if you want to test our solution, you can try it at the following address: https://www.odooplm.cloud/

and feel the form as the attached docs.

I publish also a user guide to perform this operation at the following link

regards,
Matteo

[Michael Slade]

Having this issue on Solidworks client as well. I am really interested in https functionality.

Is secure https connection something that is going to be implemented in the near future? Our site has automatic redirect to https for secure connection, which means the client cannot connect to our server...

Is there any other way to ensure secure connection?

Michael

[Matteo Boscolo]

Dear Michael,
secure connection is supported, but as we use xml-rpc call to connect to odoo we need to have access to it

best regards
Matteo

[Harri Matero]

Hi

I'll update Odoo 12 latest build ja create new PLM user.
For me, the problem was solved.
-Harri

[David Szego]

Harri - How, in detail, did you fix it? What are the details of the user you created? (What permissions, was there a specific name you had to use, etc.)
What URL did you use in your PLM login dialog box to reach your Odoo server?

Matteo - I have to ask again:... what is the connection url for your plugin?
Is it just:
odoo.mysite.com ?
odoo.mysite.com/xmlrpc/2/common ?
odoo.mysite.com:8072/xmlrpc ?
something else?

Odoo must have a default XML/RPC URL. And I can't imagine that the URL you try to connect to is so different from every user that you can't give me the details. It's certainly not random.

[Matteo Boscolo]

have a look at
https://sourceforge.net/p/openerpplm/home/Login/

there is also a video fot that
regards,
Matteo