Re: [openCRX-developers] Advise on openCRX

[Loubnani L. <lou...@ho...>]

Dear OpenCrx team,

kindly, could you please provide your feedback on my email below >


Thx

Shadi

________________________________
From: Loubnani Loubnani
Sent: Friday, January 01, 2016 2:52 PM
To: Luca Costa
Cc: ope...@li...; ope...@li...
Subject: Re: Advise on openCRX


Hello Luca,
thx for your reply and Happy New year.

Well in fact, we will have 3 types of users:

  1.  Store manager who will raise the complaint
  2.  distributor will log in to check the complain and provide corrective actions or reject...
  3.  Administrator that can update/re-assign the complaint

complaints will be stored in DB.

Do you have any helpfull document as i am preparing the Feasibility study of this project.
Also, could you confirm that i can get the source code for free?

thx in advance
Shadi



________________________________
From: Luca Costa <luc...@sm...>
Sent: Wednesday, December 30, 2015 9:32 AM
To: Loubnani Loubnani
Cc: ope...@li...; ope...@li...
Subject: Re: [openCRX-users] Advise on openCRX


Hello Shadi,
for sure this is a great  solution to address your goal.

Now: what about the process, usage scenario, destination of the tickets, blames, etc etc ...

Luca

On 29 Dec 2015, at 22:48, Loubnani Loubnani <lou...@ho...<mailto:lou...@ho...>> wrote:

Hello,


I need to setup complaint workflow that should be integrated within existing platforms for a restaurant.


The complaint system will be used by the restaurant stores in order to raise complaints to the distributors about their products.


Could you please advise if openCRX is a good solution for my project ?


thx in advance for your help

Shadi

________________________________


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