#1 Trouble Ticket creation from phone call

[J Edwards]

This software is great! Very easy to use and fast. I
would suggest putting in a way to create (generate) a
ticket from a phone call. The email works perfectly,
but if I get a phone call I can't generate a ticket
without submitting an email myself. I know you
probably already thought of this, but I was wondering
of a time table when this might be included? With the
next release?

Thanks!

acid