#50 NCID display problem

[Anonymous]

I have ncid installed on a win 11 machine with dual 1600x1200 monitors.
The attached screen shot illustrates that the display is readable.
It works as expected on another win 11 with a single 2K monitor

[bgr_bgr]

Hum strange ...
does ncid works correctly on the first windows Machine if you unplug one monitor ?
(checking if the pb is caused by the dual monitor setting ..)
Another possibility is that the font needed by ncid is absent on that particular Windows Machine .
Try removing the config file /~/.ncid or whatever that is called on Windows .
Sorry , My Windows skills are mostly non existent , and i have no Windows machine at home to reproduce the bug ...
Guess i will pass the bucket to other ncid developpers ...

BGR

[bgr_bgr]

As the menu seems to be functionnal , try to use it , to change the font used by NCID ..
Maybe , the default font used by ncid is missing on that Win 11 machine ?

BGR

[bgr_bgr]

maybe related to that :

https://stackoverflow.com/questions/70201846/windows-11-default-api-and-utf-encoding

[bgr_bgr]

could you run the following commands under tclsh (on both win 11 machines )
and give me the results :
Tcl_GetEncoding

encoding names

---

this is what i get on linux :

bgr@triton ~ $ tclsh
% encoding system
utf-8
% encoding names
cp860 cp861 cp862 cp863 cp864 tis-620 cp865 cp866 gb2312-raw gb12345 cp950 cp949 cp869 dingbats ksc5601 cp874 macCentEuro macUkraine gb2312 jis0201 euc-cn euc-jp macThai iso8859-10 iso2022-jp jis0208 iso8859-11 iso2022 macIceland iso8859-13 iso8859-14 jis0212 cp737 iso8859-15 iso8859-16 big5 euc-kr macRomania macTurkish gb1988 iso2022-kr macGreek cp437 ascii macRoman iso8859-1 iso8859-2 iso8859-3 macCroatian koi8-r ebcdic iso8859-4 iso8859-5 cp1250 iso8859-6 cp1251 macCyrillic macDingbats cp1252 koi8-u iso8859-7 iso8859-8 cp1253 cp1254 iso8859-9 cp850 cp1255 cp1256 cp932 cp1257 cp852 identity cns11643 macJapan cp1258 shiftjis utf-8 cp855 cp936 cp775 symbol unicode cp857
%

[Todd Andrews]

I have three machines that I can do some testing on. I carefully compared the output of "encoding names" and they are identical for all three machines.

Win10

C:\NCID Universal Client>chcp
Active code page: 437

C:\NCID Universal Client>tclsh
% info patchlevel
8.6.8
% encoding system
cp1252
% encoding names
cp860 cp861 cp862 cp863 tis-620 cp864 cp865 cp866 gb12345 gb2312-raw cp949 cp950 cp869 dingbats ksc5601 macCentEuro cp874 macUkraine jis0201 gb2312 euc-cn euc-jp macThai iso8859-10 jis0208 iso2022-jp macIceland iso2022 iso8859-13 jis0212 iso8859-14 iso8859-15 cp737 iso8859-16 big5 euc-kr macRomania macTurkish gb1988 iso2022-kr macGreek ascii cp437 macRoman iso8859-1 iso8859-2 iso8859-3 macCroatian koi8-r iso8859-4 ebcdic iso8859-5 cp1250 macCyrillic iso8859-6 cp1251 macDingbats koi8-u iso8859-7 cp1252 iso8859-8 cp1253 iso8859-9 cp1254 cp1255 cp850 cp1256 cp932 identity cp1257 cp852 macJapan cp1258 shiftjis utf-8 cp855 cp936 symbol cp775 unicode cp857
%

Win10->Win11 (upgraded to Win11 using Microsoft's update)

C:\NCID Universal Client>chcp
Active code page: 437

C:\NCID Universal Client>tclsh
% info patchlevel
8.6.8
% encoding system
cp1252
% encoding names
cp860 cp861 cp862 cp863 tis-620 cp864 cp865 cp866 gb12345 gb2312-raw cp949 cp950 cp869 dingbats ksc5601 macCentEuro cp874 macUkraine jis0201 gb2312 euc-cn euc-jp macThai iso8859-10 jis0208 iso2022-jp macIceland iso2022 iso8859-13 jis0212 iso8859-14 iso8859-15 cp737 iso8859-16 big5 euc-kr macRomania macTurkish gb1988 iso2022-kr macGreek ascii cp437 macRoman iso8859-1 iso8859-2 iso8859-3 macCroatian koi8-r iso8859-4 ebcdic iso8859-5 cp1250 macCyrillic iso8859-6 cp1251 macDingbats koi8-u iso8859-7 cp1252 iso8859-8 cp1253 iso8859-9 cp1254 cp1255 cp850 cp1256 cp932 identity cp1257 cp852 macJapan cp1258 shiftjis utf-8 cp855 cp936 symbol cp775 unicode cp857
%

Win11

C:\ncid>chcp
Active code page: 437

C:\ncid>tclsh
% info patchlevel
8.6.9
% encoding system
cp1252
% encoding names
cp860 cp861 cp862 cp863 tis-620 cp864 cp865 cp866 gb12345 gb2312-raw cp949 cp950 cp869 dingbats ksc5601 macCentEuro cp874 macUkraine jis0201 gb2312 euc-cn euc-jp macThai iso8859-10 jis0208 iso2022-jp macIceland iso2022 iso8859-13 jis0212 iso8859-14 iso8859-15 cp737 iso8859-16 big5 euc-kr macRomania macTurkish gb1988 iso2022-kr macGreek ascii cp437 macRoman iso8859-1 iso8859-2 iso8859-3 macCroatian koi8-r iso8859-4 ebcdic iso8859-5 cp1250 macCyrillic iso8859-6 cp1251 macDingbats koi8-u iso8859-7 cp1252 iso8859-8 cp1253 iso8859-9 cp1254 cp1255 cp850 cp1256 cp932 identity cp1257 cp852 macJapan cp1258 shiftjis utf-8 cp855 cp936 symbol cp775 unicode cp857
%

[Todd Andrews]

FYI, I tested with a two-monitor setup on my Win11 machine and am not able to duplicate the issue. Text in the NCID client is readable regardless of which monitor I move it to.

[Todd Andrews]

To the Anonymous poster,

In addition to the questions/tests that bgr_bgr (Bruno) asks:

1. Could you go into the NCID client and do Help->About->Copy to Clipboard and paste the results on this thread?
2. How are your dual monitors connected -- HDMI, DisplayPort? Are they both connected the same way or one on HDMI and the other on DisplayPort? Or something else entirely?

[John L. Chmielewski]

No activity since 8/10/2022. Additional information requested, but not supplied.