#651 Error during Email PDF

[Steve Babcock]

Using NAPs2 6.1.2 with Outlok 2016 connected to Exchange

When e-mailing to Outlook, get this message :

System.ServiceModel.FaultException`1[System.ServiceModel.ExceptionDetail]: Could not load dll for email: C:\PROGRA~1\MICROS~1\Office16\OLMAPI32.DLL (Fault Detail is equal to An ExceptionDetail, likely created by IncludeExceptionDetailInFaults=true, whose value is:
System.Exception: Could not load dll for email: C:\PROGRA~1\MICROS~1\Office16\OLMAPI32.DLL
at NAPS2.ImportExport.Email.Mapi.SystemEmailClients.GetDelegate(String clientName, Boolean& unicode)
at NAPS2.ImportExport.Email.Mapi.MapiWrapper.SendEmail(String clientName, EmailMessage message)
at NAPS2.Worker.WorkerService.SendMapiEmail(String clientName, EmailMessage message)
at SyncInvokeSendMapiEmail(Object , Object[] , Object[] )
at System.ServiceModel.Dispatcher.SyncMethodInvoker.Invoke(Object instance, Object[] inputs, Object[]& outputs)
at System.ServiceModel.Dispatcher.DispatchOperationRuntime.InvokeBegin(MessageRpc& rpc)
at System.ServiceModel.Dispatcher.ImmutableDispatchRuntime.ProcessMessage5(MessageRpc& rpc)
at System.ServiceModel.Dispatcher.ImmutableDispatchRuntime.ProcessMessage41(MessageRpc& rpc)
at System.ServiceModel.Dispatcher.MessageRpc.Process(Boolean isOperationContext...).

[Damian Halloran]

Hi,
Am receiving the same error on Windows Server 2016 RDS when selecting the Email PDF option. <wrong>The file in the error (OLMAPI32.DLL) does not exist on the server</wrong>. File does exist on the server - I was just too impatient with searching for it. I will look into re-registering it. All other features work flawlessly.

The error we are receiving is exactly the same as above.

Thanks,

Damian Halloran

[Steve Babcock]

I suspect that this is an Office x64 issue since it seem to work with Office x86 32 bit