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#588 Can't scan to email Outlook 2016

6.X
open
nobody
None
6.0.4.22698
Support
Medium
WIA
2019-05-02
2019-04-18
No

Getting error when scanning to Outlook 2016.
Have you ever seen this???

2019-04-18 14:39:18.9918 An error occurred when trying to send the email. System.ServiceModel.FaultException`1[System.ServiceModel.ExceptionDetail]: Value cannot be null.
Parameter name: ptr (Fault Detail is equal to An ExceptionDetail, likely created by IncludeExceptionDetailInFaults=true, whose value is:
System.ArgumentNullException: Value cannot be null.
Parameter name: ptr
at System.Runtime.InteropServices.Marshal.GetDelegateForFunctionPointer(IntPtr ptr, Type t)
at NAPS2.ImportExport.Email.Mapi.SystemEmailClients.GetDelegate(String clientName, Boolean& unicode)
at NAPS2.ImportExport.Email.Mapi.MapiWrapper.SendEmail(EmailMessage message)
at NAPS2.Worker.WorkerService.SendMapiEmail(EmailMessage message)
at SyncInvokeSendMapiEmail(Object , Object[] , Object[] )
at System.ServiceModel.Dispatcher.SyncMethodInvoker.Invoke(Object instance, Object[] inputs, Object[]& outputs)
at System.ServiceModel.Dispatcher.DispatchOperationRuntime.InvokeBegin(MessageRpc& rpc)
at System.ServiceModel.Dispatcher.ImmutableDispatchRuntime.ProcessMessage5(MessageRpc& rpc)
at System.ServiceModel.Dispatcher.ImmutableDispatchRuntime.ProcessMessage41(MessageRpc& rpc)
at System.ServiceModel.Dispatcher.Messa...).

Discussion

  • Boyd Gosserand

    Boyd Gosserand - 2019-05-02

    is this a known issue?

     
  • Boyd Gosserand

    Boyd Gosserand - 2019-05-02

    Using windows 10 x64 with Office 2016 x64.
    It works in version 5 broke in version 6

     
  • Boyd Gosserand

    Boyd Gosserand - 2019-05-02

    Thanks, appreciate it.

     

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