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#317 NAPS2 cannot find Xerox 2400

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2017-06-06
2017-06-06
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NAPS2 cannot find my Xerox 2400 OneTouch scanner (circa 2004). I've tried all the Twain (and WIA) settings on NAPS2 - none work. Scanner used to work on 32 bit XP, but on new computer, Windows 10, 64 bit, it won't. I cannot find any 64 bit drivers for it anywhere (other than a Vista one, which didn't seem to work either). (Tried Vuescan demo and it did find it, but I cannot afford their software.) Suggestions please!

Thamks in hope.

Discussion

  • Jess Shapero

    Jess Shapero - 2017-06-06

    NAPS2 cannot find my Xerox 2400 OneTouch scanner (circa 2004). I've tried all the Twain (and WIA) settings on NAPS2 - none work. Scanner used to work on 32 bit XP, but on new computer, Windows 10, 64 bit, it won't. I cannot find any 64 bit drivers for it anywhere (other than a Vista one, which didn't seem to work either). (Tried Vuescan demo and it did find it, but I cannot afford their software.) Suggestions please!

    Thanks in hope.

     
  • Ben Olden-Cooligan

    If you've tried all the drivers, unfortunately there's not much else you can do. Vuescan makes their money off providing their own drivers for otherwise unsupported scanners.

     
    • Jess Shapero

      Jess Shapero - 2017-06-07

      That's sad news. Ok, thanks.

       

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