#245 Email PDF

[Jon Flitney]

Hi,

I get an error when trying to email PDF, two different PCs using Outlook 2010 and 2013
MAPI returned error code: failure

Thanks,
Jon.

[Jon Flitney]

The only error is related to DbxSvc which is Dropbox I think.
No entry at all for MAPI or Outlook.

Thanks,
Jon Flitney

Holland Park Computers
020 8811 8812

------ Original Message ------
From: "Ben Olden-Cooligan" ben-cyanfish@users.sf.net
To: "[naps2:tickets]" 245@tickets.naps2.p.re.sf.net
Sent: 30/11/2016 17:28:39
Subject: [naps2:tickets] #245 Email PDF

You can try looking in the Windows event log.

Click the start button.Type "Event Viewer" and click the link that
shows up.On the left, select "Windows Logs" -> "Application"Go back to
NAPS2 and reproduce the error.Go back to the event log, and on the menu
bar, click "Action" -> "Refresh"Look at the top of the list in the
middle, see if there's an error that looks like it might be related to
Outlook or MAPI, and click on it.The text at the bottom might tell you
what's wrong, or if you're not sure you can copy it here and I'll have
a look.

---

[tickets:#245] https://sourceforge.net/p/naps2/tickets/245/ Email PDF

Status: open
Milestone: 5.X
Created: Wed Nov 30, 2016 05:17 PM UTC by Jon Flitney
Last Updated: Wed Nov 30, 2016 05:17 PM UTC
Owner: nobody
Attachments:

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https://sourceforge.net/p/naps2/tickets/245/attachment/ScreenShot001.jpg
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Hi,

I get an error when trying to email PDF, two different PCs using
Outlook 2010 and 2013
MAPI returned error code: failure

Thanks,
Jon.

---

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[Fabián Rodríguez]

Same here with Thunderbird in Windows 10.

[Jon Flitney]

The solution for me using outlook was to replace mapi.dll which was ina couple of places in Windows. Can't remember where I got the replacement file.

[Fabián Rodríguez]

For us the solution was to simply re-instate Thunderbird as the default email application. See this for more details:

http://www.ctimls.com/Support/KB/Error%20Fixes/Fix_Mapi_error.htm#Multiple_Email_Programs