No scanner present
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#221 No scanner present
Trying to set up a new user with NAPS2 - we add the scanner using TWAIN. The scanner shows up - however when clicking to scan we get a message that there is not a scanner present and to add the scanner. We have updated the scanner drivers, but that did not rectify the issue. Please advise
Related
No scanner selected for scanning. Select the scanner using ScanGear tool. The scanner driver will be quitted
WE have selected the scanner and it is in the list
Thank you
Misty Plunkard
Computer Service Technician
CompTIA A+ Certified
[ots_sm]
[Aplus Logo Certified CE small]
814-262-7600, ext. 201
www.ots-inc.net
misty@ots-inc.netmisty@ots-inc.net
From: Ben Olden-Cooligan [mailto:ben-cyanfish@users.sf.net]
Sent: Thursday, October 06, 2016 2:23 PM
To: [naps2:tickets]
Subject: [naps2:tickets] #221 No scanner present
What's the exact error message you're getting?
[tickets:#221]https://sourceforge.net/p/naps2/tickets/221/ No scanner present
Status: open
Milestone: 5.X
Created: Thu Oct 06, 2016 02:44 PM UTC by Misty Plunkard
Last Updated: Thu Oct 06, 2016 02:44 PM UTC
Owner: nobody
Trying to set up a new user with NAPS2 - we add the scanner using TWAIN. The scanner shows up - however when clicking to scan we get a message that there is not a scanner present and to add the scanner. We have updated the scanner drivers, but that did not rectify the issue. Please advise
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Related
Tickets: #221