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#1057 Scan to e-mail not working

7.X
open
nobody
None
7.1.0
Support
Medium
N/A
2024-01-16
2023-10-09
SelfMan
No

While in version 6.1.2 the scan to mail function works fine, the new 7.1.0 fails with "Failure" message
The scanning process itself works fine. Documents are scanned. NAPS only fails to open the Outlook's new mail window.

The device is a Windows 10 22H2 build 10.0.19045.3448 system with MS Office 2013 (15.0.5589.1001)

The debug log:

2023-10-09 15:40:48.0646 2604 Error parsing config C:\Users\user\AppData\Roaming\NAPS2\config.xml System.ArgumentException: Requested value 'Default' was not found.
at bool Enum.TryParseEnum(Type enumType, string value, bool ignoreCase, ref EnumResult parseResult)
at object Enum.Parse(Type enumType, string value, bool ignoreCase)
at object NAPS2.Serialization.XmlSerializer+EnumSerializer.DeserializeObject(XElement element, Type type)
at void NAPS2.Config.Model.ConfigStorage<tconfig>.CopyXElementToNode(XElement src, StorageNode dst, UntypedXmlSerializer serializer) x 2
at void NAPS2.Config.Model.ConfigStorage<tconfig>.DeserializeFrom(XDocument doc)
at ConfigStorage<tconfig> NAPS2.Config.Model.ConfigStorageSerializer<tconfig>.Deserialize(Stream stream)
at void NAPS2.Config.Model.FileConfigScope<tconfig>.ReadHandshake()
2023-10-09 15:42:33.0719 2604 Error sending email. MAPI error code: Failure
2023-10-09 15:42:38.8877 2604 Error sending email. MAPI error code: Failure
2023-10-09 15:44:30.1463 2604 Error sending email. MAPI error code: Failure
2023-10-09 15:49:40.1907 6592 Error sending email. MAPI error code: Failure </tconfig></tconfig></tconfig></tconfig></tconfig>

Discussion

  • Gerrit Rietberg

    Gerrit Rietberg - 2023-10-11

    The same error in the newest version 7.1.1.0 (MAPI returned error code: Failure)

     
  • SelfMan

    SelfMan - 2023-10-21

    With 7.1.2 is the error still present. "MAPI returned error code: 28"

     
  • SelfMan

    SelfMan - 2023-10-23

    Update - I am not sure if MS fixed something, but since MS Office updated to version 16.0.16827.20166, it is working now. Even though the ticket was originally posted with Office 2013 in mind, the problem was also replicable on newer version.

     
  • Silence

    Silence - 2023-12-21

    I have encountered the same problem since NAPS2 6+.
    Works correctly on version 5.8.2 and earlier.
    MS Office 2010 - 2016. Windows 7 - 10.

     

    Last edit: Silence 2023-12-21
  • Silence

    Silence - 2024-01-16

    I can confirm that the fix works. Finally) Thank you very much!

     
  • Silence

    Silence - 2024-01-16

    PayPal is not available in Russia. Are there any other options for donations?

     
  • SelfMan

    SelfMan - 2024-01-16

    Nice Thank you

     

    Last edit: SelfMan 2024-01-16

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