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NAPS2 and Monterey

2023-03-08
2023-03-15
  • Philippe Dupont

    Philippe Dupont - 2023-03-08

    Hello.

    Has anyone managed to get NAPS2 to work

    • under Mac os 12 Monterey
    • with the scanner of the all in one HP DeskJet 2050 J510 printer

    I can't get it to work.
    Thanks in advance

     
  • Ben Olden-Cooligan

    Please try again with the latest beta version 7.0b6 as it has some improvements in Mac scanning reliability.

     
    • Philippe Dupont

      Philippe Dupont - 2023-03-14

      Many thanks for your response.
      I downloaded and installed the version 7 0b6
      but when I want to use the Deskjet I obtain the message:
      "Erreur. Aucun périphérique d'acquisition n'a été trouvé"
      ("Error. No acquisition device was found")
      🙁

       
  • Ben Olden-Cooligan

    You'll need to set up the scanner with your Mac first:
    https://support.apple.com/en-ca/guide/mac-help/mh28039/12.0/mac/12.0

    If you've done that, you can also try scanning with the built-in scanning app and see if it has any problem:
    https://support.apple.com/en-ca/guide/mac-help/mh28032/12.0/mac/12.0

     
    👍
    1
    • Philippe Dupont

      Philippe Dupont - 2023-03-15

      Thanks again.
      Unfortunately HP no longer provides a driver for the Deskjet 2050 ...
      and the standard Monterey drivers don't recognize the scanner.

      Currently, the only thing that works is the Vuescan software.

       
  • Ben Olden-Cooligan

    Ah yeah, that's an issue. I do want to try to get the HP Linux/Sane drivers working on Mac at some point, but I'm not sure if that will be feasible or not.

     
    • Philippe Dupont

      Philippe Dupont - 2023-03-15

      Many thanks again for your help...

       

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