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Need an alternative when 'save' fails

2025-07-06
2025-07-08
  • Gail Walden

    Gail Walden - 2025-07-06

    I just spent 30 minutes doing a batch scan of dozens of pages, a very long document. When I said 'done' it came back with an error saving the file... the reason doesn't matter. End of story. Nothing saved. 30 minutes wasted.
    When the software can't save the data to the location specified, it needs to ask the user for a different location and give the opportunity to correct the problem and save the data. How do we get this feature improvement built into the software?

     
    • Frederick

      Frederick - 2025-07-06

      Gail,
          no idea what you are trying to save but on my version (quite old) I
      set the save locations in the PDF and Image settings dialogues from the
      save drop downs.

      NAPS 2 then prompts me with a file dialogue box where to save the scan
      to. So either change the location in the settings of just change the
      location in the file dialogue.

      So if you are trying to save and for whatever reason (say the USB stick
      or drive is full)  and it comes back to you with an error, I would have
      thought that as it's come back to you and said "can't" you could change
      the settings there and try resaving.

      If you are trying to use the scan and automatic save function then you
      can change the settings in a profile edit - auto save bits. - It's in
      the manual.

      Personally I avoid this option as that doesn't give me any chance to
      correct any stupid errors like me getting a page in wrong or a crooked
      page causes a partial scan before it tries to save

      I suspect that if you also have auto delete images ticked in those
      settings that's probably why things disappeared but as I don't use that
      function I can't tell you from experience.

      Unfortunately if you are using auto then it sounds like it may be
      behaving as it's been told to.

      On 06/07/2025 06:01, Gail Walden wrote:

      I just spent 30 minutes doing a batch scan of dozens of pages, a very
      long document. When I said 'done' it came back with an error saving
      the file... the reason doesn't matter. End of story. Nothing saved. 30
      minutes wasted.
      When the software can't save the data to the location specified, it
      needs to ask the user for a different location and give the
      opportunity to correct the problem and save the data. How do we get
      this feature improvement built into the software?


      Need an alternative when 'save' fails
      https://sourceforge.net/p/naps2/discussion/general/thread/acd397faa8/?limit=25#7662


      Sent from sourceforge.net because you indicated interest in
      https://sourceforge.net/p/naps2/discussion/general/

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      • Gail Walden

        Gail Walden - 2025-07-08

        I'll try to clarify.  When I run a Batch Scan, to put multiple documents into one file, before I begin the scan I have to specify the destination of the resulting document.  When the scan is complete and I select 'done', it had an error trying to save to my specified location.  Rather than ask me for an alternative destination, it just ended.  I lost all the work, a half hour's worth of scanning.
        If the save fails, naps2 should ask whether I want to specify an alternative, not just delete my work.
        On Sunday, July 6, 2025 at 06:16:27 AM PDT, Frederick fred-e-rick@users.sourceforge.net wrote:

        Gail,
            no idea what you are trying to save but on my version (quite old) I
        set the save locations in the PDF and Image settings dialogues from the
        save drop downs.

        NAPS 2 then prompts me with a file dialogue box where to save the scan
        to. So either change the location in the settings of just change the
        location in the file dialogue.

        So if you are trying to save and for whatever reason (say the USB stick
        or drive is full)  and it comes back to you with an error, I would have
        thought that as it's come back to you and said "can't" you could change
        the settings there and try resaving.

        If you are trying to use the scan and automatic save function then you
        can change the settings in a profile edit - auto save bits. - It's in
        the manual.

        Personally I avoid this option as that doesn't give me any chance to
        correct any stupid errors like me getting a page in wrong or a crooked
        page causes a partial scan before it tries to save

        I suspect that if you also have auto delete images ticked in those
        settings that's probably why things disappeared but as I don't use that
        function I can't tell you from experience.

        Unfortunately if you are using auto then it sounds like it may be
        behaving as it's been told to.

        On 06/07/2025 06:01, Gail Walden wrote:

        I just spent 30 minutes doing a batch scan of dozens of pages, a very
        long document. When I said 'done' it came back with an error saving
        the file... the reason doesn't matter. End of story. Nothing saved. 30
        minutes wasted.
        When the software can't save the data to the location specified, it
        needs to ask the user for a different location and give the
        opportunity to correct the problem and save the data. How do we get
        this feature improvement built into the software?

        Need an alternative when 'save' fails
        https://sourceforge.net/p/naps2/discussion/general/thread/acd397faa8/?limit=25#7662

        Sent from sourceforge.net because you indicated interest in
        https://sourceforge.net/p/naps2/discussion/general/

        To unsubscribe from further messages, please visit
        https://sourceforge.net/auth/subscriptions/

        Need an alternative when 'save' fails

        Sent from sourceforge.net because you indicated interest in https://sourceforge.net/p/naps2/discussion/general/

        To unsubscribe from further messages, please visit https://sourceforge.net/auth/subscriptions/

         
  • Gail Walden

    Gail Walden - 2025-07-06

    For that matter, why does it ask for the save location before beginning the scan? It doesn't do that with single scans. It holds the results in memory until the user decides what to do next.
    And why are the fonts so small. Where is the setting to enlarge them?

     
  • Ben Olden-Cooligan

    @Gail Walden: Agreed that that should be handled better. In the meantime there is a "Load into NAPS2" option you can choose for Batch Scan, then save from the main window afterwards.

     

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