I have 20040309 set up on Solaris9, with PHP 4.3.3 and mySQL 3.23.53. I have no problem sending mail to the supporter when a ticket is created or assigned. However, no email is ever sent when I add text in the "Email Contact" text area and select "Update Ticket". What could be at the root of this. I am stumped.
Thanks in advance,
sb
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I have 20040309 set up on Solaris9, with PHP 4.3.3 and mySQL 3.23.53. I have no problem sending mail to the supporter when a ticket is created or assigned. However, no email is ever sent when I add text in the "Email Contact" text area and select "Update Ticket". What could be at the root of this. I am stumped.
Thanks in advance,
sb
it's a bug! add the following line to the top of editticket.php:
$email_msg = $_POST['email_msg'];
if you still have problems let me know.
when i do this, i get the email, but there is no body!