Say e,g. if my sender and receivers are same and if we want to differentiate based on contacts to fwd or copy the request system doesn't allow us to do that.
e.g. ANYONE ---> Info@example.com FILTER on Word say Marketing should copy the mail to --->mkt@example.com
ANYONE ---> info@example.com FILTER on Word say Sales should copy the mail to ---> sales@example.com
ANYONE ---> info@example.com SEARCH for IT or inquiry to IT ----> it_helpdesk@example.com
This make sense, we are thinking in a more complex wiretap feature, that lets you take different actions for the same From/To. We will keep you posted.