Menu ▾ ▴

#2736 SMTP issue: Message did not pass SPF or DKIM checks

open
nobody
None
6
2023-04-02
2023-03-31
Philippe
No

Hello Campbell,

I'm having a weird issue when trying to set smtp.
Reason to use smtp after many years of using default php mail is that the smtp server from my provider (Ionos) is known to be blacklisted almost everywhere, so I wanted to use one of my "secured" smtp's.

Turns out that setting $mail_settings['debug'] = true; displays a nice output telling me that the message has been sent whether using smtp.gmail.com or smtp.orange.fr (domains for which I do have valid addresses and credentials).

Testing it with my gmail address as recipient, I then get a returning error message from both attempts stating that either SPF or DKIM protocols must be set....
Any idea as to how this could be addressed or am I making a mistake anywhere?

Thx

Philippe

Discussion

  • Campbell Morrison

    Campbell Morrison - 2023-04-02

    This isn't an MRBS issue. You'll probably need to modify your DNS records. Try searching for the error message you are getting.

     

  • Anonymous

    Anonymous - 2023-04-02

    Hmmmm
    Don ´t see why I would have to (and definitely can´t) modify gmail.com or orange.fr DNS records!

     

  • Campbell Morrison

    Campbell Morrison - 2023-04-02

    Maybe gmail expects the From address to be the same as the SMTP server account address.

     

  • John Beranek

    John Beranek - 2023-04-02

    It will do, or at least an email address verified in the account.

     

    • Philippe

      Philippe - 2023-04-02

      <meta http-equiv="content-type" content="text/html; charset=utf-8">Ok. I ´ll try this out and let you know. 

      Thank you so much!

      Envoyé de mon iPhone

      Le 2 avr. 2023 à 17:54, John Beranek <jberanek@users.sourceforge.net> a écrit :

      

      It will do, or at least an email address verified in the account.

      [support-requests:#2736] SMTP issue: Message did not pass SPF or DKIM checks

      Status: open
      Group:
      Created: Fri Mar 31, 2023 04:35 PM UTC by Philippe
      Last Updated: Sun Apr 02, 2023 01:52 PM UTC
      Owner: nobody

      Hello Campbell,

      I'm having a weird issue when trying to set smtp.
      Reason to use smtp after many years of using default php mail is that the smtp server from my provider (Ionos) is known to be blacklisted almost everywhere, so I wanted to use one of my "secured" smtp's.

      Turns out that setting $mail_settings['debug'] = true; displays a nice output telling me that the message has been sent whether using smtp.gmail.com or smtp.orange.fr (domains for which I do have valid addresses and credentials).

      Testing it with my gmail address as recipient, I then get a returning error message from both attempts stating that either SPF or DKIM protocols must be set....
      Any idea as to how this could be addressed or am I making a mistake anywhere?

      Thx

      Philippe

      Sent from sourceforge.net because you indicated interest in https://sourceforge.net/p/mrbs/support-requests/2736/

      To unsubscribe from further messages, please visit https://sourceforge.net/auth/subscriptions/


      <link itemprop="url" href="https://sourceforge.net/p/mrbs/support-requests/2736/"> <meta itemprop="name" content="View">
      <meta itemprop="description" content="View">