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#2673 After upgrade cannot login with LDAP account

open
nobody
None
7
2023-01-04
2023-01-03
suria rao
No

Hi Support Team,

We recently upgraded the MRBS from version 1.7 to version 1.11. We can successfully log in to the new version of MRBS after upgrading, but when we restore from the ver 1.7 database, we receive the error message after login.

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Discussion

  • Campbell Morrison

    Campbell Morrison - 2023-01-03

    How did you restore the MRBS 1.7 database?

    And what does the detailed error message say in your PHP error log? If you can't find your log then, temporarily, set $debug = true; in your MRBS config file.

     

  • suria rao

    suria rao - 2023-01-03

    We set $debug = true in the MRBS, after we get error. The error is attched

     
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  • Campbell Morrison

    Campbell Morrison - 2023-01-03

    Make sure you are entering the database username and password, not the MRBS ones.

     

  • suria rao

    suria rao - 2023-01-04

    We used LDAP login with mrbs 1.7 version previously. After upgrade to 1.11 version, the system not allow to login with LDAP credential.

    Also to check , can mrbs 1.7 version upgrade straight to 1.11 version?

     

  • Campbell Morrison

    Campbell Morrison - 2023-01-04

    Yes, you can upgrade straight to MRBS 1.11.0. Have you now successfully completed the database upgrade?

    What does the LDAP log output say if you set $ldap_debug = true;? The log output will be in your PHP error log.