#3 Permission error.

[Anonymous]

I get the following error after I have installed everything.
I have double checked all permissions and they are
correct. Any ides would be great.

Warning: Failed opening '/inc/secure.inc.php' for
inclusion (include_path='.:/usr/share/pear')
in /var/www/html/mantis/index.php on line 2

Warning: Failed opening '/inc/header.inc.php' for
inclusion (include_path='.:/usr/share/pear')
in /var/www/html/mantis/index.php on line 3

Fatal error: Call to a member function on a non-object
in /var/www/html/mantis/index.php on line 5

[Nobody/Anonymous]

Logged In: NO

I got this problem too

[Mathias Klette]

Logged In: YES
user_id=541657

Hi,

are you sure that Apache (or whatever you are using for
directory based webserver options - htaccess ;) ) is
interpreting the ".htaccess" ?

I got this problem and solved it by making a apropriate entry in
my httpd.conf.

Regards

Mateo

[Nobody/Anonymous]

Logged In: NO

Regarding the error:

Warning: Failed opening '/inc/secure.inc.php' for
inclusion (include_path='.:/usr/share/pear')
in /var/www/html/mantis/index.php on line 2

*****************************************************

It looks like you have the right (inc) paths which is a good thing, but
what I see is that it is possible you did not edit the (common.inc.php).

In the (common.inc.php) there is a line about mid-way through the file
that states this.

define("__BASE_DIR__", "/*****/*******/*****/home_folder/
helpdesk"); // Path to the main files. No Trailing Slash

define("__URL__", "http://*******/~******/home_folder/helpdesk");

These two attributes HAVE to be changed for your enviornment. In my
setup /var/www/html/ was not the actual path...so I had to edit the
__BASE_DIR___ to point to my actual path to the Mhelpdesk folder.

I also had to edit the __URL__ path to where my actual apache (HTTP:/
/localhost/**whatever user**/**whatever dir**/Mhelpdesk.

Hope this helps you out a bit.....

Good luck
sean.

[Nobody/Anonymous]

Logged In: NO

Im not so sure about the http.conf configuration.
But it worked fine just to edit the include_path VAR in the
php.ini configuration. I had to do this anyway because I don
t use Apache at the moment.

The VAR should look like:
include_path = ".:/php/includes:/var/www/html/mantis/inc"

If you use php as a module you shoud restart your webserver
after changing php.ini

cheers Mike mike_at_ride-free.de