Hour tracking for tickets
Status: Beta
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#3 Hour tracking for tickets
open
nobody
None
5
2003-03-04
2003-03-04
Anonymous
No
I noticed there was no spot to keep track of time on the
help ticket. I have personally changed your "Other" field
into an floating point field, and added a floating point
field in the database to record it. I think it would be
helpful to have that in a new release.
Logged In: YES
user_id=767229
I think it would be a great afford, if you can type in the time
you used for finding a solution. Together with the all over
time in which the ticket was open.