Policy Editor sends duplicate emails on Depart Personnel
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user_id=653315
If a person is a member of more than one group that is
designated to get emails, they will receive the same email for
each group to which they are assigned that is executing the
policy. There is no way around that functionality.
Are people getting the emails members of more than one
group? With depatures, people that are members of both the
S-1 group and the Company group, as well as the evaluations
clerk, will receive emails. If a person is a member of more
than one of those, they will receive that number of emails.
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Users are members of S1 personnel only I have no Company
group. If I remember correctly I was told ONLY the S1 group
received email
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For the Depart policies, email is sent when the person being
departed is an E5 or above. When the E5 test is true, an
email is sent to the S-1 group, and also to any users that
have the Personnel Manager-->Evaluations task.
People with Evaluations task are presumed to be an
evaluations clerk, and they need to know when officers are
departing a facility so they can close out any open
evaluations for the person.
The only thing that I can think of that would cause the two
emails is that the users have either the Evaluations task or
Owner task of the Personnel Manager, or are members of the
Adminstrator group.
Is this the case for the users?
As for the S1 group being the only ones to receive email, this
is true for the previous bug submitted related to adding a
new personnel record. Departures is a slightly different policy.
Logged In: YES
user_id=653315
For the Depart policies, email is sent when the person being
departed is an E5 or above. When the E5 test is true, an
email is sent to the S-1 group, and also to any users that
have the Personnel Manager-->Evaluations task.
People with Evaluations task are presumed to be an
evaluations clerk, and they need to know when officers are
departing a facility so they can close out any open
evaluations for the person.
The only thing that I can think of that would cause the two
emails is that the users have either the Evaluations task or
Owner task of the Personnel Manager, or are members of the
Adminstrator group.
Is this the case for the users?
As for the S1 group being the only ones to receive email, this
is true for the previous bug submitted related to adding a
new personnel record. Departures is a slightly different policy.
Logged In: YES
user_id=653315
Trying an experiment of modifying bug titles to be more
descriptive in attempt to make bugs easier to identify for
other users. Don't mind me.
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user_id=704425
I can depart a contractor and get this email. Basicly anyone I
have tried to depart we have recived this email.
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user_id=653315
Execute this query and post the results back to the bug
thread.
select ObjectID, Task, [Description] from security_task where
taskid = '{2D039479-2CD5-4EBE-A626-AF0C79050987}'
This SHOULD return the "S1 Group" task. This is the group
that is being emailed when the depart personnel policy is
called.
Also, check your Units table. If there is a GroupID column,
execute this query and paste the results into this bug thread.
select Unit, GroupID from units
Any groups defined in the GroupID column would also be
emailed on the depart feature.
Finally, check to see who is assigned to the Evaluations task
in the Personnel Manager object in the security wizard. Any
groups assigned to this object/task combination would be
emailed on a departure.
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user_id=704425
select ObjectID, Task, [Description] from security_task where
taskid = '{2D039479-2CD5-4EBE-A626-AF0C79050987}'
returned one row S1 Group
Select Unit, GroupID from units
returned all nulls for groupid
I have updated everyones email (added a 1 at the end of
there email address) so they will not be getting email until the
problem is fixed. Was told to wait until the update is done to
start working on this. Was told the policy editor is going to
have a lot of updates and being there is not a lot of
documentation as well.