#537 Confirmation usability

[PieterB]

There are three usability problems with the confirmation
of a subscription:

a) the URL tends to be more than 80 characters. It
might be a good idea too decrease the length of the
confirmation-ID and/or identation and thereby increase
the usability

b) the URL that the user is directed to has
a "Subscribe" button on the left and a "Cancel and
discard" button on the right. I think the usabilty can be
improved by swapping the buttons and by making the
submit-button something larger (e.g. "Subscribe to
mailinglist X"). See also:
http://www.useit.com/alertbox/20000416.html

c) if the users have already visited the page, they don't
get a message saying the already confirmed their
subscription.

Regards,

PieterB

[Barry Warsaw]

Logged In: YES
user_id=12800

a) For now, we'll keep the long urls. I doubt people
actually type those by hand -- they usually click on them
directly in their mail reader, or they cut and paste them
into their browser.

b) Good suggestion, I'll try to improve that page.

c) Right. Once we process the confirmation, we throw away
the confirmation string, so we can't link the user with
their request.