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Unable to start sync with gmail

Olive
2014-11-20
2014-11-26
  • Olive

    Olive - 2014-11-20

    Hi
    I've just installed v2.55 and got an issue with the synchronization.
    I get any error message but the sync with google doesn't start.
    See log file belwo :

    Starting sync - 20/11/14 23:41:17
    Application Version: 2.5.5
    OS: Windows 7 6.1 x86
    Java: 1.7.0_67 Oracle Corporation
    Java Home: c:\program files\java\jre7
    Java Classpath: c:\lotus\notes\Notes.jar;.\lngsync.jar
    Java Library Path: c:\program files\java\jre7\bin;C:\Windows\Sun\Java\bin;C:\Windows\system32;C:\Windows;c:\lotus\notes\;c:\lotus\notes\data\;c:\lotus\notes\;c:\lotus\notes\data;C:\Program Files\Business Objects\BusinessObjects Enterprise 6\bin\orb\asp\6.0\bin;C:\Program Files\Business Objects\BusinessObjects Enterprise 6\bin\orb\bin;C:\Program Files\Business Objects\BusinessObjects Enterprise 6\bin;C:\ORACLE10G\bin;C:\ORACLE10G;C:\Program Files\Intel\iCLS Client\;C:\Windows\system32;C:\Windows;C:\Windows\System32\Wbem;C:\Windows\System32\WindowsPowerShell\v1.0\;C:\Program Files\Intel\Intel(R) Management Engine Components\DAL;C:\Program Files\Intel\Intel(R) Management Engine Components\IPT;C:\cpage\orant\bin;C:\cpage\ksl32\bin;C:\Program Files\OpenVPN\bin;C:\Windows\idmu\common;.
    Local Server: false
    Destination Calendar: Lotus Notes
    Local Date Format: jj/MM/aa
    Server Date Format:
    Use Proxy: false
    Use SSL: true
    Sync All Subjects To Value: false
    Sync Location and Room: true
    Sync Description: true
    Sync Alarms: false
    Sync Days In Past: 7
    Sync Days In Future: 60
    Date range: 13/11/14 thru 19/01/15 (-7 to +60 days)
    Getting Lotus Notes calendar entries
    Using Detected Server Date Format: dd/MM/yyyy
    Calendar query: SELECT (@IsAvailable(CalendarDateTime) & (@Explode(CalendarDateTime) *= @Explode(@TextToTime("13/11/2014 - 19/01/2015"))))
    Number of query results: 51
    Getting Lotus Notes calendar entries (done in 15.0 s)
    Finished sync (15.0 s total) - 20/11/14 23:41:32

    Starting Lotus Notes connectivity test.

    Application Version: 1.12
    OS: Windows 7 6.1 x86
    MultiUserFlag:
    NotesIniPath: c: \lotus\notes\data
    UseLotusJava: 1
    Java: 1.7.0_67 Oracle Corporation
    Java Home: c:\program files\java\jre7

    Java Classpath: c:\lotus\notes\Notes.jar;.\LNConnectivityTest.jar

    Java Library Path: c:\program files\java\jre7\bin;C:\Windows\Sun\Java\bin;C:\Win
    dows\system32;C:\Windows;c:\lotus\notes\;c:\lotus\notes\data\;c:\lotus\notes\;c:
    \lotus\notes\data;C:\Program Files\Business Objects\BusinessObjects Enterprise 6
    \bin\orb\asp\6.0\bin;C:\Program Files\Business Objects\BusinessObjects Enterpris
    e 6\bin\orb\bin;C:\Program Files\Business Objects\BusinessObjects Enterprise 6\b
    in;C:\ORACLE10G\bin;C:\ORACLE10G;C:\Program Files\Intel\iCLS Client\;C:\Windows\ system32;C:\Windows;C:\Windows\System32\Wbem;C:\Windows\System32\WindowsPowerShe
    ll\v1.0\;C:\Program Files\Intel\Intel(R) Management Engine Components\DAL;C:\Pro
    gram Files\Intel\Intel(R) Management Engine Components\IPT;C:\cpage\orant\bin;C:
    \cpage\ksl32\bin;C:\Program Files\OpenVPN\bin;C:\Windows\idmu\common;.

    === Checking location of notes.ini.
    notes.ini file found here: c:\lotus\notes\data\notes.ini

    === Trying to manually load NotesThread class.
    Success

    === Initializing NotesThread.
    Success

    === Connecting to local sever without specifying a password.
    Notes version: Release 5.0.9 |November 16, 2001
    Platform: Windows/32
    Common user name: Olivier M
    KeyFilename: om.id
    MailFile: mail\om.nsf
    MailServer: CN=servdznt2/O=CHSD
    Directory: c:\lotus\Notes\Data
    Success

    === Connecting to sever with a password.
    Enter your Lotus Notes server; type "local" to use local server> servdznt2
    Enter your Lotus Notes password>
    Success

    === Connecting to the Lotus Notes database.
    Success

    === Querying Lotus Notes calendar.
    45 calendar documents were found.
    Here are some fields from the first calendar entry found:
    Subject: NoÙl
    Start Date(s): 25/12/2007 00:00:01;25/12/2008 00:00:01;25/12/2009 00:00:01;25/12
    /2010 00:00:01;25/12/2011 00:00:01;25/12/2012 00:00:01;25/12/2013 00:00:01;25/12
    /2014 00:00:01;25/12/2015 00:00:01;25/12/2016 00:00:01
    Last Modified Date: 27/11/2007 18:43:06 CET
    Success

    === Connectivity test was successful.
    Appuyez sur une touche pour continuer...

    Any idea ?

    Regrds

     
  • Olive

    Olive - 2014-11-24

    Hello,

    I've made few testing and find an issue.
    When I've got repeated entries in my lotus calendar, such as regular meeting every week on monday, the sync stops after extracting lotus notes entries and login to gmail doesn't start. There are no error messages
    If I delete these entries, every thing goes well...
    The problem is , I've got a lot of repeated entries in my calendar ...
    Has someone got the same issue and find a way to solve it ?
    Olivier

     

    Last edit: Olive 2014-11-24
  • Dean Hill

    Dean Hill - 2014-11-25

    Hi Olivier,

    On the LNGS Sync Settings tab, check the Diagnostic Mode box.
    Then do a sync which causes the problem.

    Email me (deanhill1971@gmail.com) the following files which are in the LNGS directory.
    GoogleInRangeEntries.txt
    lngsync.log
    LotusNotesFoundEntries.txt
    LotusNotesInRangeEntries.txt

     
  • Olive

    Olive - 2014-11-26

    Hi Dean,

    Have you received my email ?
    I've made an other test and found a strange behaviour.
    When I check the Diagnostic Mode box, the login to gmail after extracting lotus notes entries doesn't start, even if there are no repeated entries. If I uncheck it works.

    Regards

     
  • Dean Hill

    Dean Hill - 2014-11-26

    No, I don't see your email. Please try sending again.

    What is your email address?

     
  • Olive

    Olive - 2014-11-26

    Just sent it again (exp600@free.fr)

     

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