I have a problem with my Focusrite Scarlett 2i2 3rd Generation ...
I am able to send my input to Jamulus using Input 2 only - it will not send my input from Input 1.
When I am connected to Jamulus, I can see that the input is getting into Jamulus - but there is no sound showing on my own track - and nobody in the session can hear me.
Input 2 works just fine.
Anybody have any ideas why Input 2 would work and not Input 1? (Just to clarify - I am using the same microphone, the same gain setting; the same phantom power)
Just to make sure, do you have selected your ASIO card in Device, set your Input Channel Mapping to Input1 = L, Input2 = R and set the Audio Channels to Mono-in/Stereo-out?
What ASIO driver are you using (those from Focusrite or Asio4all)?
You have tested both inputs are working (as an ASIO device!) without Jamulus (in a DAW)?
You have tested by connecting to your local server if this problem is present?
Last edit: Aerodrummer 2021-01-27
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Thanks for your response. I have selected the Focusrite USB as my Device. With that choice, there is no way to choose any input mapping. I have tried each of Mono-in/Stereo-out, Mono, and Stereo with no changes.
Yes- both inputs work when I use any other device (REAPER, Goldwave, Zoom, etc.)
I have been connecting to a local server, yes.
I just triedd using ASIO4All instead of the Focusrite Input and choosing the mapping you suggest - but it doesn't work either.
And to be clear - when I am connected to the Jamulus server, in my "Input" channel, I can see that there is input (green circles lighting up) - but in my Personal Mix channel - there is no activity (and no one else connected to the server can hear me.)
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I have actually tried several different servers.
And even weirder: it turns out that if I plug my Focusrite into a different laptop - it works just fine (both inputs)
It seems therefore as if something on my own laptop is somehow "using" Input 1 without my knowing. Any ideas about what could be doing that?
Thanks again for your help!
Elise
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Like DonC said, I have never seen that with any sound-card. I don’t know la Focusrite, but with my UMC1820 I have a little taskbar tool where I can set buffers, sample-rate, etc and there is also a little mixer for adjusting levels of in- and outputs. Do you have anything like that with your Focusrite? I’m also surprised that the Focusrite driver doesn’t let you set inputs and outputs in Jamulus.
And even weirder: it turns out that if I plug my Focusrite into a different laptop - it works just fine (both inputs)
Do you say with Jamulus? If it's so, can you set inputs and outputs on this working laptop?
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Thanks for your input, Aerodrummer!
With the Focusrite, I can set buffer and sample rate - but NOT inputs and outputs. I don't know why - seems to be an oddity with Focusrite.
Regarding using a different laptop - yes - I am able to plug my Focusrite into a different laptop and log in to Jamulus (using the same driver and settings) and both inputs work just fine. And no - on the second computer I still cannot set inputs and outputs - that seems to be a function of the Focusrite driver. When I click the "Asio Set-up" button in Jamulus, I see the pop-up in the screen shot attached to this message - no other options. (the pop-up to the left is the Jamulus Settings; and the one to the right is what comes up when I click the "Asio Set up" button)
But anyway, the issue seems to happen ONLY with Jamulus, and ONLY with my laptop.
Your problem is most likely this: Check the vertical pan slider on the Jamulus main screen. You probably have it all the way to the top or bottom, and hence one of your channels will be silent. Set it the other way, or better it, put it in the middle. Both channels should work.
I know this because a friend of mine -- who just happened to have a Scarlett 2i2 -- was experiencing the exact same problem. I drove across town to pick up his device and try it out at my place. After testing it at my place with Jamulus, that's what I eventually figured out was his problem.
It has nothing to do with your Scarlett, it's merely the pan setting on Jamulus. By making that slider vertical, I personally find it confusing and misleading and easy to miss problems like this.
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I so wish that had been the perfect answer, Bryan! But sadly, no - it isn't the pan setting. I messed around with it and moved it around with no change. Also - if I switch my microphone to Input 2 and don't touch the pan setting, it works. Only the Input 1 doesn't work.
Anyway - my pan setting is dead in the middle - and the sound goes through fine if I use Input 2, but not if I use Input 1.
The mystery continues!!!
Elise
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There is the "input" setting and then the "output pan settings -- one for each client. Be sure it's the input pan setting that you are setting in the middle -- in fact, set them all in the middle just to be sure.
Another thing I can think of is that the Jamulus settings file is corrupted. If you're on Windows the settings file is located at "C:/Users/XXX/AppData/Roaming/Jamulus/Jamulus.ini", where XXX is your user name. Just make a copy of that file, and then delete the original. I believe Jamulus will recreate it. You'll have to configure the input channels again in Jamulus. If this completely stops Jamulus from running for some reason, delete the file again, and rename the backup you made back to the original file name and you'll be back to where you were originally. On the Mac I have no idea.
Another possibility might be a corrupted installation of Jamulus itself. It wouldn't hurt to uninstall it and reinstall it again. Are you already using the latest version of Jamulus? If not, download and install the latest version.
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OMG that was it, Bryan! Thank you! I hadn't realized there were TWO pan settings - the circular one for the channels, and the vertical one that you had mentioned for the input. Somehow, the vertical one was indeed set all the way at the top. When I put it in the middle - the microphone sound came into the meeting just fine!
Thank you SO MUCH for helping me to figure that out!
Much appreciated!!!!
Elise
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Glad it worked for you! I really think the GUI should be changed so that this is a rotary knob like the other pan controls are. It's too easy to miss when it's vertical.
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I have a problem with my Focusrite Scarlett 2i2 3rd Generation ...
I am able to send my input to Jamulus using Input 2 only - it will not send my input from Input 1.
When I am connected to Jamulus, I can see that the input is getting into Jamulus - but there is no sound showing on my own track - and nobody in the session can hear me.
Input 2 works just fine.
Anybody have any ideas why Input 2 would work and not Input 1? (Just to clarify - I am using the same microphone, the same gain setting; the same phantom power)
Thanks.
Elise
Just to make sure, do you have selected your ASIO card in Device, set your Input Channel Mapping to Input1 = L, Input2 = R and set the Audio Channels to Mono-in/Stereo-out?
What ASIO driver are you using (those from Focusrite or Asio4all)?
You have tested both inputs are working (as an ASIO device!) without Jamulus (in a DAW)?
You have tested by connecting to your local server if this problem is present?
Last edit: Aerodrummer 2021-01-27
Thanks for your response. I have selected the Focusrite USB as my Device. With that choice, there is no way to choose any input mapping. I have tried each of Mono-in/Stereo-out, Mono, and Stereo with no changes.
Yes- both inputs work when I use any other device (REAPER, Goldwave, Zoom, etc.)
I have been connecting to a local server, yes.
I just triedd using ASIO4All instead of the Focusrite Input and choosing the mapping you suggest - but it doesn't work either.
And to be clear - when I am connected to the Jamulus server, in my "Input" channel, I can see that there is input (green circles lighting up) - but in my Personal Mix channel - there is no activity (and no one else connected to the server can hear me.)
That is very weird, I have never seen that. Try using a different server if you have the same results.
I have actually tried several different servers.
And even weirder: it turns out that if I plug my Focusrite into a different laptop - it works just fine (both inputs)
It seems therefore as if something on my own laptop is somehow "using" Input 1 without my knowing. Any ideas about what could be doing that?
Thanks again for your help!
Elise
Like DonC said, I have never seen that with any sound-card. I don’t know la Focusrite, but with my UMC1820 I have a little taskbar tool where I can set buffers, sample-rate, etc and there is also a little mixer for adjusting levels of in- and outputs. Do you have anything like that with your Focusrite? I’m also surprised that the Focusrite driver doesn’t let you set inputs and outputs in Jamulus.
Do you say with Jamulus? If it's so, can you set inputs and outputs on this working laptop?
Thanks for your input, Aerodrummer!
With the Focusrite, I can set buffer and sample rate - but NOT inputs and outputs. I don't know why - seems to be an oddity with Focusrite.
Regarding using a different laptop - yes - I am able to plug my Focusrite into a different laptop and log in to Jamulus (using the same driver and settings) and both inputs work just fine. And no - on the second computer I still cannot set inputs and outputs - that seems to be a function of the Focusrite driver. When I click the "Asio Set-up" button in Jamulus, I see the pop-up in the screen shot attached to this message - no other options. (the pop-up to the left is the Jamulus Settings; and the one to the right is what comes up when I click the "Asio Set up" button)
But anyway, the issue seems to happen ONLY with Jamulus, and ONLY with my laptop.
It's driving me crazy!
Elise
Not the same card, neither a solution, but I found this and it remembers me your case.
https://sourceforge.net/p/llcon/discussion/533517/thread/a10703c6a0/#d0ba
https://sourceforge.net/p/llcon/discussion/software/thread/d27da5225a/#2db2
Last edit: Aerodrummer 2021-01-29
Your problem is most likely this: Check the vertical pan slider on the Jamulus main screen. You probably have it all the way to the top or bottom, and hence one of your channels will be silent. Set it the other way, or better it, put it in the middle. Both channels should work.
I know this because a friend of mine -- who just happened to have a Scarlett 2i2 -- was experiencing the exact same problem. I drove across town to pick up his device and try it out at my place. After testing it at my place with Jamulus, that's what I eventually figured out was his problem.
It has nothing to do with your Scarlett, it's merely the pan setting on Jamulus. By making that slider vertical, I personally find it confusing and misleading and easy to miss problems like this.
I so wish that had been the perfect answer, Bryan! But sadly, no - it isn't the pan setting. I messed around with it and moved it around with no change. Also - if I switch my microphone to Input 2 and don't touch the pan setting, it works. Only the Input 1 doesn't work.
Anyway - my pan setting is dead in the middle - and the sound goes through fine if I use Input 2, but not if I use Input 1.
The mystery continues!!!
Elise
There is the "input" setting and then the "output pan settings -- one for each client. Be sure it's the input pan setting that you are setting in the middle -- in fact, set them all in the middle just to be sure.
Another thing I can think of is that the Jamulus settings file is corrupted. If you're on Windows the settings file is located at "C:/Users/XXX/AppData/Roaming/Jamulus/Jamulus.ini", where XXX is your user name. Just make a copy of that file, and then delete the original. I believe Jamulus will recreate it. You'll have to configure the input channels again in Jamulus. If this completely stops Jamulus from running for some reason, delete the file again, and rename the backup you made back to the original file name and you'll be back to where you were originally. On the Mac I have no idea.
Another possibility might be a corrupted installation of Jamulus itself. It wouldn't hurt to uninstall it and reinstall it again. Are you already using the latest version of Jamulus? If not, download and install the latest version.
OMG that was it, Bryan! Thank you! I hadn't realized there were TWO pan settings - the circular one for the channels, and the vertical one that you had mentioned for the input. Somehow, the vertical one was indeed set all the way at the top. When I put it in the middle - the microphone sound came into the meeting just fine!
Thank you SO MUCH for helping me to figure that out!
Much appreciated!!!!
Elise
Glad it worked for you! I really think the GUI should be changed so that this is a rotary knob like the other pan controls are. It's too easy to miss when it's vertical.