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Delay problem with "Focusrite Scarlett Solo" interface (Windows 10)

2020-07-02
2020-07-11
  • Tom Frenkel

    Tom Frenkel - 2020-07-02

    Hi -- I have an LG 15z990 laptop, running Windows 10. Yesterday, I eagerly attached my new "Focusrite Scarlett Solo, 3rd generation" audio interface (with its included Focusrite USB ASIO driver), hoping for a significant reduction in the Jamulus "Overall Delay". However, to my disappointment, the overall delay was actually WORSE than with my previous setup, a Zoom H1n recorder used as a USB audio interface, with the ASIO4ALL driver.

    Has anyone else been similarly disappointed? Ideas and suggestions most welcome. Thanks!

     
  • DonC

    DonC - 2020-07-02

    There must be something set wrong somewhere. I don't have the Focusrite Scarlet, but similar hardware and halved my overall latency by using the native ASIO driver and not ASIO4ALL. From what I have heard from others the Focusrite should give similar results.
    I don't want to insult your intelligence, just be sure to cover all tracks:
    .- Is the Focusrite driver really selected under Device in the Settings window ? It is possible to have both ASIO4ALL and the native driver installed at the same time. Be sure to select the Focusrite driver
    .- Are you using a small buffer? 128 or 64 samples?
    .- There have been some problems with the Focusrite Scarlet driver. Have you tried the driver mentioned here ? https://github.com/corrados/jamulus/wiki/Sound-Devices

    I hope this helps,
    Don

     
    • Tom Frenkel

      Tom Frenkel - 2020-07-03

      Don - thank you! I tried the Focusrite again last night, and this time I got somewhat better results than my previous setup with ASIO4ALL -- maybe 10 ms less overall delay (50 instead of 60). I made minor changes: a shorter ethernet cable, and plugging the Focusrite into a different USB port on my laptop. I'm not sure if these changes really made any difference, or if there are other, unknown factor(s) involved.

      I mostly have been using the buffer size of 128. The 64 setting has not yielded pleasant auditory results! I have the jitter buffer on "Auto".

      I believe I have correctly selected the Focusrite USB ASIO driver in "Settings". My version of the driver is 4.65.5.658 . That looks like a more recent version, than the one in your link.

      I will keep experimenting. Thank you again for your help! --Tom

       
  • Luuk

    Luuk - 2020-07-04

    The specs of the laptop can not be the problem, on the contrary.
    Did you buy the laptop recently?
    If yes, maybe the laptop came with a lot of bloatware https://www.techopedia.com/definition/4237/bloatware . Bloatware can use a lot of computing power, try to get rid of it.
    Are you using another virusscanner besides Windows Defender, if yes, stop running it before you start Jamulus.

     
    • Tom Frenkel

      Tom Frenkel - 2020-07-11

      The laptop is only a few months old. I checked for "bloatware" starting up automatically, but found nothing major. I also tried "before and after" tests with and without my Avast antivirus, and Windows Defender firewall. But again, no particular difference either way. Thanks for the ideas, though! --Tom