#188 Smartfone Fly FS501 not mount with mtp (2970:4001)

[Nikitushkin Andrey]

Smartfone Fly FS501 not mount with mtp.
libmtp version: 1.1.10

Listing raw device(s)
Device 0 (VID=2970 and PID=4001) is UNKNOWN in libmtp v1.1.10.
Please report this VID/PID and the device model to the libmtp development team
Found 1 device(s):
2970:4001 @ bus 2, dev 12
Attempting to connect device(s)
PTP_ERROR_IO: failed to open session, trying again after resetting USB interface
LIBMTP libusb: Attempt to reset device
LIBMTP PANIC: failed to open session on second attempt
Unable to open raw device 0
OK.

[Marcus Meissner]

can you check if it works as root? run mtp-detect ?