#1737 Doesn't mount Motorola Z Play detecting a Moto G as well.-

[Anonymous]

Motorola Z Play with Debian Testing.-

$ mtp-detect
libmtp version: 1.1.13

Listing raw device(s)
Device 0 (VID=22b8 and PID=2e76) is a Motorola Moto G (ID1).
Found 1 device(s):
Motorola: Moto G (ID1) (22b8:2e76) @ bus 4, dev 5
Attempting to connect device(s)
PTP_ERROR_IO: failed to open session, trying again after resetting USB interface
LIBMTP libusb: Attempt to reset device
LIBMTP PANIC: failed to open session on second attempt
Unable to open raw device 0
OK.

---

BTW, it gives 2 PID's depending on ADB is active in Options or not. Disabling it gives 2e82 like a Motorola G type and activating it 2e76.

Thanks.

Greetings.

[Marcus Meissner]

looks like a permission issue. is this the debian package or self-built?

if self-built, you need to install the udev or hwdb ruleset same as debian does.

you can cross check that by running mtp-detect as root, if that works its a permission issue.

[Anonymous]

First of all, thanks for your answer.

It's debian package.

As root, the problem persists:

mtp-detect
libmtp version: 1.1.13

Listing raw device(s)
Device 0 (VID=22b8 and PID=2e76) is a Motorola Moto G (ID1).
Found 1 device(s):
Motorola: Moto G (ID1) (22b8:2e76) @ bus 4, dev 3

Greetings.

[Anonymous]

Same issue here with Moto Z2 Play.
It's not a permission issue, running mtp-detect as root:
# mtp-detect
libmtp version: 1.1.13

Listing raw device(s)
Device 0 (VID=22b8 and PID=2e82) is a Motorola Moto G (ID2).
Found 1 device(s):
Motorola: Moto G (ID2) (22b8:2e82) @ bus 1, dev 10
Attempting to connect device(s)
libusb_get_active_config_descriptor(1) failed: No data available
no active configuration, trying to set configuration
libusb_set_configuration() failed, continuing anyway...: Protocol error
libusb_get_active_config_descriptor(2) failed: Protocol error
LIBMTP PANIC: Unable to initialize device
Unable to open raw device 0
OK.

openSUSE Leap 42.3. Kinda makes mtp on Linux useless...

simple-mtpfs and mtpfs don't work either, probably for the same reason:
# simple-mtpfs /tmp/f
LIBMTP PANIC: Trying to dump the error stack of a NULL device!
Exit 1
# mtpfs /tmp/f
Listing raw device(s)
Device 0 (VID=22b8 and PID=2e82) is a Motorola Moto G (ID2).
Found 1 device(s):
Motorola: Moto G (ID2) (22b8:2e82) @ bus 1, dev 10
Attempting to connect device
libusb_get_active_config_descriptor(1) failed: No data available
no active configuration, trying to set configuration
libusb_set_configuration() failed, continuing anyway...: Protocol error
libusb_get_active_config_descriptor(2) failed: Protocol error
LIBMTP PANIC: Unable to initialize device
Unable to open raw device 0
Exit 1

The device screen is NOT locked! And the device is a Motorola Moto Z2 Play, android 7.1.1.

[Marcus Meissner]

one thing that could be is that gvfs *GNOME virtual fileysstem is blocking the device for usage in Nautilus