Re: [Lam-public] Resetting password locks me out

[Mallon, G. <gle...@ha...>]

The Password change required is showing in the attached image.

When I follow the self reset on my own account, it allows me to set the password, but when I save, it prompts me to set my password once more.  If I then logout and log back in, it will prompt me to change my password once more.  Would something stop it from changing the flag?
[cid:image001.png@01DBEBF4.9C95C450]
From: Roland Gruber <po...@ro...>
Date: Wednesday, July 2, 2025 at 2:36 PM
To: lam...@li... <lam...@li...>
Subject: Re: [Lam-public] Resetting password locks me out
Hi Glenn,

the password hash is configured in the self-service profile, tab module
settings, Unix, password hash type. If you select a hash type that is
not supported by the LDAP server then this would lock you out.

Can you post a screenshot where it shows the "password change required"?
There are multiple of these depending on LDAP server and activated modules.

Best regards
Roland


Am 02.07.25 um 15:45 schrieb Mallon, Glenn:
> I’ve done a restart of the server just in case, and now it’s letting my log in after changing password, but when I log in it is always making me reset my password.  When checking on the user account, it shows Password change required even after a reset.  Is this expected?
>
> From: Mallon, Glenn <gle...@ha...>
> Date: Wednesday, July 2, 2025 at 8:29 AM
> To: Lam-Public <lam...@li...>
> Subject: [Lam-public] Resetting password locks me out
> I’m visiting the self-service page to test my config, and entering my password.  I’m prompted to set my password (Password change required checked), which I do and am taken to the page to modify my details.
>
> If I try to save anything, I get an Invalid Credentials message.  When I try to log out and in, I get the same error.
>
> Is it potentially saving with a different encryption?  If so, where so I modify this?
>
>
>
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