The count next to the Category e.g. e-Mail
Solutions(0)can be very misleading if there are
sub-categories and no questions at the root level of
the main category, but questions in the sub-category.
As given in the above example if e-Mail Solutions has
two sub-categories e.g. Outlook 2005 (10) and Notes (5)
and no questions under e-Mail Solution category then at
the client level users see "e-Mail Solution (0)" even
if there are questions within either or both
sub-categories. This would suggest that the main
category is empty and users may not click on the link.
While I can add questions to the main category to
circumvent this issue can the code be rewritten to take
into account questions in sub-categories?