Any defects or issues can be reported by e-mail or in the SourceForge project defect manager.
Any improvement suggestions can be reported by e-mail or in the SourceForge project ticket manager.
To report build or installation problems, include:
- the name of your system and your Java version,
- any error messages that the installer presents, if any,
- any other information that you think could lead to solving the problem.
To report usage problems, include:
- all the above things you include when reporting installation problems,
- information which functionality the problem is in,
- the
jymag.log
file, if any was generated in the application's directory,
- information whether you tried another phone, if possible, and whether it worked,
- information whether you tried another file, if possible, and whether it worked,
- information whether you tried another Java version, if possible, and whether it worked,
- (if the problem is with an input file) if possible, the whole input file or a minimalistic input file that causes the problem to show up,
- any other information that you think could lead to solving the problem.