we're using the iTop LDAP Connector to import our users from a Windows LDAP Server to iTop.
The default import of users are currently working fine - the default profile is set to "Portal User"
If we now want to change the membership of the user via the LDAP Collector that doesn't work.
The CSV from the collector is showing the right group but it didn't change the profile in iTop.
(see screenshots below)
It looks like that the LDAP-Connector works like it should but it couldn't upgrade the user. The collector runs as built-in "admin"-Account with the REST Profile.
Did anyone know why this happen and how to solve this?
Hi,
we're using the iTop LDAP Connector to import our users from a Windows LDAP Server to iTop.
The default import of users are currently working fine - the default profile is set to "Portal User"
If we now want to change the membership of the user via the LDAP Collector that doesn't work.
The CSV from the collector is showing the right group but it didn't change the profile in iTop.
(see screenshots below)
It looks like that the LDAP-Connector works like it should but it couldn't upgrade the user. The collector runs as built-in "admin"-Account with the REST Profile.
Did anyone know why this happen and how to solve this?
Shorty
Last edit: Shorty1 2022-01-26
Hello,
Can you show the datasource mapping for the profile column ?