We are facing an issue with the Enhanced Global Search extension in iTop version 3.2. In the Organization class, the extension only indexes the name attribute and one custom-developed field, but none of the other attribute string fields are being indexed. We would expect all string attributes of the Organization class to be indexed in the same way as for other classes.
We have checked the database and confirmed that there are no differences in the field types or configurations that could explain this behavior. Furthermore, we reviewed the extension’s source code but were not able to identify any reason why these fields are not being indexed. No modifications have been made to the default configuration of the Organization class apart from the mentioned custom field.
Could you please clarify which fields are indexed by default for the Organization class and how this behavior can be adjusted or extended?
Kind regards
Matteo
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Hi There
We are facing an issue with the Enhanced Global Search extension in iTop version 3.2. In the Organization class, the extension only indexes the name attribute and one custom-developed field, but none of the other attribute string fields are being indexed. We would expect all string attributes of the Organization class to be indexed in the same way as for other classes.
We have checked the database and confirmed that there are no differences in the field types or configurations that could explain this behavior. Furthermore, we reviewed the extension’s source code but were not able to identify any reason why these fields are not being indexed. No modifications have been made to the default configuration of the Organization class apart from the mentioned custom field.
Could you please clarify which fields are indexed by default for the Organization class and how this behavior can be adjusted or extended?
Kind regards
Matteo