We currently have itop 3.0 installed and want to upgrade. Newer itop versions do not work with the purchased 1.8.0 molkobain data center extended. We are from the Russian Federation and cannot pay for a new module (although we really want to). Perhaps there are ways to make version 1.8.0 work on itop 3.2 and you can help solve our problem with the transition or payment?
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You can't make v1.8.0 compatible with iTop 3.2 easily; you have to get v1.11.0 or newer.
You can always try to contact Combodo at sales@combodo.com or through the iTop Hub contact form to see if you can work something out with them.
Take care,
Guillaume
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I don't find your purchase in our iTop Hub system. Can you please give me more information please, such as the email used? (you can send me a private email if you prefer: delphine.coille@combodo.com)
Thank you
If you would like to refer to this comment somewhere else in this project, copy and paste the following link:
We currently have itop 3.0 installed and want to upgrade. Newer itop versions do not work with the purchased 1.8.0 molkobain data center extended. We are from the Russian Federation and cannot pay for a new module (although we really want to). Perhaps there are ways to make version 1.8.0 work on itop 3.2 and you can help solve our problem with the transition or payment?
Hello Bogdan,
You can't make v1.8.0 compatible with iTop 3.2 easily; you have to get v1.11.0 or newer.
You can always try to contact Combodo at sales@combodo.com or through the iTop Hub contact form to see if you can work something out with them.
Take care,
Guillaume
Hi Bogdan,
I am going to check internally what could be done about your issue.
I'll get back to you as soon as possible.
FYI datacenter view extended 1.11.3 is now available, but at a fee.
BR
Delphine
Last edit: Delphine COILLE 2025-07-18
Hi Bogdan,
I don't find your purchase in our iTop Hub system. Can you please give me more information please, such as the email used? (you can send me a private email if you prefer: delphine.coille@combodo.com)
Thank you