notification when log is updated does not work

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notification when log is updated does not work

Forum: Extending and integrating iTop

Creator: ghaniya

Created: 2025-06-24

Updated: 2025-06-26

ghaniya - 2025-06-24

Hello

Notification when log is updated does not work after upgrading itop from v2.7 - 3.2 community. It does not send email when the log is updated for both request and Incident .

Is trigger when log is updated supported in itop v3.2 community?

I appreciate your help.

Regards,
Ghaniya

Email action private log.png

Trigger private log.png

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Vincent @ Combodo - 2025-06-26

Which version of "Send Update by Email" are you using?
You need at least 1.4.4.

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