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Export is not working

Umut
2020-06-22
2021-05-27
  • Umut

    Umut - 2020-06-22

    Hi all,
    I recently upgraded iTop server PHP to 7.4.6 via XAMPP. After migrate site is working properly except export function. I cannot export to PDF or Excel and getting attached error. I might be missing some configuration after upgrade but do not have too much experience on iTop. Do you have any ideas?
    Thanks in advance

    iTop version: 2.5.0-3935
    PHP version: 7.4.6
    Apache version: 2.4.43

     
  • Pierre Goiffon

    Pierre Goiffon - 2020-07-13

    Hello,
    iTop 2.5 is not compatible with PHP 7.4 nor 7.3. You should use iTop 2.7.1 instead...
    See this : Software requirements

     
  • Diane Gardner

    Diane Gardner - 2020-12-11

    I get this too when trying to export in iTop 2.6.1.4463 and PHP 7.2.17. I am unable to run the Export function to a CSV file. I just get a blank space. Cant find anything in the error logs to pinpoint the problem.

     
  • zengyue

    zengyue - 2021-05-27

    Have you solved the problem? Can you share it?

     

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