Your experiences with iTop help us make it better. If you've been using iTop, we’d really appreciate it if you could take a moment to share your review on Capterra.
Your feedback not only helps us improve iTop, but also helps others find the right solution for their needs. Every review counts, and with your help, we can make iTop even better!
Thanks for being part of our community and supporting iTop’s growth!
The iTop Team
Last edit: Abdelmoeen Alhassan 2025-01-31
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i have some points/ideas to improve itop in my point of view...
CMDB:
List bulk update:
If you select multiple CIs for editing, a list gets open. in this list i see every entry what i can change.
first line, if selected, change effects every ci in the list.
Next lines are seperat lines for every ci. here i can edit for example name, lication, ... for every selected singe CI.
Possibility to change/toggle global search filter from org to location.
Let CIs like racks, servers, ... to other organizations
Rack power strips. left/right i vertical or horizontal rack usage. for example, we have in an rack an snmp power stripe with 6 outlets, places vertical on every rack for power inline a/b. every strpie has up to 6 power cycles, managed via snmp.
Links:
Section to add different links to a CI.
For example,
Link to Password Manager
Link to Wiki
View link symbols in list view with mouseover popup description and possibility to open the link.
It would be great is you can open the link as new tab, popup (like iframe).
Caleling:
If i add the remote device and select a physical interface, already selected interfaces should have a different color and a popup should show to what device/interface is the port already connected.
Multi CI and parts creation:
Wehen adding CIs or interfaces, you should be able to add more then a single object.
for example to add port1, port2, port3 with one action, you can use port[1-3].
IP Management:
Different colors for ip scopes
VLANs:
Q-in-Q
VTP Domain
more is following...
best regards, Bastian
Last edit: BastianXY 2025-02-23
If you would like to refer to this comment somewhere else in this project, copy and paste the following link:
If you select multiple CIs for editing, a list gets open. in this list i see every entry what i can change. first line, if selected, change effects every ci in the list.
Next lines are separated lines for every ci. here i can edit for example name, location, ... for every selected singe CI.
I don't understand your need
Possibility to change/toggle global search filter from org to location.
That's easy to understand but quite difficult to implement, nevertheless you can organize location in hierarchy with an iTop extension, and get a view of all CIs located on a location or one of its sublocations, regardless of the CI's organization
Let CIs like racks, servers, ... to other organizations
I don't understand your need
Rack power strips. left/right i vertical or horizontal rack usage. for example, we have in an rack an snmp power stripe with 6 outlets, places vertical on every rack for power inline a/b. every stripe has up to 6 power cycles, managed via snmp.
Have you looked at the extension "Extented Datacenter View" or asked its author?
Links:
Section to add different links to a CI.
For example,
Link to Password Manager
Link to Wiki
View link symbols in list view with mouseover popup description and possibility to open the link.
It would be great is you can open the link as new tab, popup (like iframe).
Have you looked at the extension "Hyperlink configurator"? It's exactly designed for this purpose.
Caleling:
If i add the remote device and select a physical interface, already selected interfaces should have a different color and a popup should show to what device/interface is the port already connected.
I am not too sure what you are talking about, can you put a screenshot of how you do?
Within a dropdown list of object, through the complementary name it's possible to add other information in edit mode, in read mode you can do it with the summary card.
Multi CI and parts creation:
When adding CIs or interfaces, you should be able to add more then a single object.
for example to add port1, port2, port3 with one action, you can use port[1-3].
That's not easy nor a very intuitive mechanism. But you could implement it for yourself, with an iTop extension, with a callback method on the event_db_before_write, analysing the syntax and duplicating the object creation on the fly.
IP Management:
Different colors for ip scopes
There are different tutorials on how to set different colors, again with an iTop extension
Recommend adding two new sections: "Security Devices" and "Other Devices". The Security Devices section should document equipment such as IPS (Intrusion Prevention System), APT (Advanced Persistent Threat) Attack Early Warning Platform, and NAC (Network Access Control) System. The Other Devices section should accommodate facilities that do not fit into existing categories or are difficult to classify.
Propose implementing a Custom Fields functionality that enables users to create user-defined attributes for capturing information not originally designed in the system schema.
Regarding infrastructure management: In physical environments, Racks are typically housed within Cabinets. However, the current iTop configuration appears contradictory - Cabinet objects require Rack selection during creation, while Rack objects can exist without Cabinet association. This dependency hierarchy contradicts real-world deployment scenarios.
From operational experience, Racks and Cabinets in iTop demonstrate significant functional overlap. Suggest consolidating these two elements into a unified infrastructure management entity to eliminate redundancy.
👍
1
Last edit: 华逸筱 2025-04-23
If you would like to refer to this comment somewhere else in this project, copy and paste the following link:
We love hearing from you!
Your experiences with iTop help us make it better. If you've been using iTop, we’d really appreciate it if you could take a moment to share your review on Capterra.
Your feedback not only helps us improve iTop, but also helps others find the right solution for their needs. Every review counts, and with your help, we can make iTop even better!
Thanks for being part of our community and supporting iTop’s growth!
The iTop Team
Last edit: Abdelmoeen Alhassan 2025-01-31
Hello,
i have some points/ideas to improve itop in my point of view...
CMDB:
List bulk update:
If you select multiple CIs for editing, a list gets open. in this list i see every entry what i can change.
first line, if selected, change effects every ci in the list.
Next lines are seperat lines for every ci. here i can edit for example name, lication, ... for every selected singe CI.
Possibility to change/toggle global search filter from org to location.
Let CIs like racks, servers, ... to other organizations
Rack power strips. left/right i vertical or horizontal rack usage. for example, we have in an rack an snmp power stripe with 6 outlets, places vertical on every rack for power inline a/b. every strpie has up to 6 power cycles, managed via snmp.
Links:
Section to add different links to a CI.
For example,
Link to Password Manager
Link to Wiki
View link symbols in list view with mouseover popup description and possibility to open the link.
It would be great is you can open the link as new tab, popup (like iframe).
Caleling:
If i add the remote device and select a physical interface, already selected interfaces should have a different color and a popup should show to what device/interface is the port already connected.
Multi CI and parts creation:
Wehen adding CIs or interfaces, you should be able to add more then a single object.
for example to add port1, port2, port3 with one action, you can use port[1-3].
IP Management:
Different colors for ip scopes
VLANs:
Q-in-Q
VTP Domain
more is following...
best regards, Bastian
Last edit: BastianXY 2025-02-23
CMDB:
1. List bulk update:
I don't understand your need
That's easy to understand but quite difficult to implement, nevertheless you can organize location in hierarchy with an iTop extension, and get a view of all CIs located on a location or one of its sublocations, regardless of the CI's organization
I don't understand your need
Have you looked at the extension "Extented Datacenter View" or asked its author?
Have you looked at the extension "Hyperlink configurator"? It's exactly designed for this purpose.
I am not too sure what you are talking about, can you put a screenshot of how you do?
Within a dropdown list of object, through the complementary name it's possible to add other information in edit mode, in read mode you can do it with the summary card.
That's not easy nor a very intuitive mechanism. But you could implement it for yourself, with an iTop extension, with a callback method on the event_db_before_write, analysing the syntax and duplicating the object creation on the fly.
There are different tutorials on how to set different colors, again with an iTop extension
That's more a question for @xtophe38 (TeemIP)
Hello Bastian,
Thank you very much for your feedback and improvement suggestions.
We are going to raise them internally.
Kind regards
Delphine
Hello Bastian,
We are analysing your feedbacks but I have further questions to better understand what you are talking about.
First of all can you give us your configuration ? (iTop version, which extensions are installed?)
Thanks
B.R.
Delphine
Recommend adding two new sections: "Security Devices" and "Other Devices". The Security Devices section should document equipment such as IPS (Intrusion Prevention System), APT (Advanced Persistent Threat) Attack Early Warning Platform, and NAC (Network Access Control) System. The Other Devices section should accommodate facilities that do not fit into existing categories or are difficult to classify.
Propose implementing a Custom Fields functionality that enables users to create user-defined attributes for capturing information not originally designed in the system schema.
Regarding infrastructure management: In physical environments, Racks are typically housed within Cabinets. However, the current iTop configuration appears contradictory - Cabinet objects require Rack selection during creation, while Rack objects can exist without Cabinet association. This dependency hierarchy contradicts real-world deployment scenarios.
From operational experience, Racks and Cabinets in iTop demonstrate significant functional overlap. Suggest consolidating these two elements into a unified infrastructure management entity to eliminate redundancy.
Last edit: 华逸筱 2025-04-23