profile

[batoul alsharef]

please I want to create profile to allow User to (create tickets and assign, reassign and modify it just from portal)
How i can do that ?

[Pierre Goiffon]

Hello,
Take a look at this step by step tutorial : Creating new Profiles [iTop Documentation]

[batoul alsharef]

thanks Pierre :)

[Nikola Milanov]

Hello,
I try to create new profile (like in Documentation - Create new Profile) and make extension with this:

<profile id="51" _delta="define">
    <name>Read-Only No Portal Access</name>
    <description>Users with this profile are allowed to browse through all objects in the application but not to modify anything (event through the portal)</description>
    <groups>
      <group id="*">
        <actions>
          <action xsi:type="read">allow</action>
          <action xsi:type="bulk read">allow</action>
        </actions>
      </group>
    </groups>
  </profile>

But when I see Grant Matrix - all I see is NO.
Do I miss something?

Cheers

[Nikola Milanov]

Hello,
I manage to set this up.
Change

xsi:type="read"
with this
action id="action:read"

I don't know that this is the right thing to do but can't find another way.

Cheers

[Pierre Goiffon]

Hello,
Indeed in the default datamodel files we are using <action id="action:write"> (example in datamodels/2.x/itop-profiles-itil/datamodel.itop-profiles-itil.xml (github.com)), whereas in the tutorial it is <action xsi:type="write">allow</action>...
I'll check with our product team.
Thanks for the feedback !

[Pierre Goiffon]

Hello,
This should be now fixed.
Thanks for the feedback !