hello ,
I just instelled the Auto dispatch ticket to a team in my itop manually but I cant find the dispatch rule in service management, am I missing some configuration or its a bug can you please answer me I'm really stuck and I have to deliver the project
hello ,
I just instelled the Auto dispatch ticket to a team in my itop manually but I cant find the dispatch rule in service management, am I missing some configuration or its a bug can you please answer me I'm really stuck and I have to deliver the project
Hello,
How did you installed the extension ?
Check the installed module in the "about iTop" dialog, "support information"
You must run a Setup to add an extension...
Also, is the "Dispatch User Request to a Team" module installed?
Thanks for the answer its seems that its not installed correctly so I just reinstallit tahnks for the quick response