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can't find the dispatch rule in service management

2022-09-21
2022-09-21
  • ismail aksim

    ismail aksim - 2022-09-21

    hello ,
    I just instelled the Auto dispatch ticket to a team in my itop manually but I cant find the dispatch rule in service management, am I missing some configuration or its a bug can you please answer me I'm really stuck and I have to deliver the project

     
  • Pierre Goiffon

    Pierre Goiffon - 2022-09-21

    Hello,
    How did you installed the extension ?
    Check the installed module in the "about iTop" dialog, "support information"

     
  • Vincent @ Combodo

    You must run a Setup to add an extension...

     
  • Hipska

    Hipska - 2022-09-21

    Also, is the "Dispatch User Request to a Team" module installed?

     
  • ismail aksim

    ismail aksim - 2022-09-21

    Thanks for the answer its seems that its not installed correctly so I just reinstallit tahnks for the quick response

     
    🎉
    1

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