Portal user request with preselected service subcategory

[libelle]

Hi guys,

I want to update my iTop to version 3.0.2. So far (version 2.6) I had the following customization in an extension:

      <bricks>
        <!-- Deletes the existing button "New request" -->
                <brick id="services" xsi:type="Combodo\iTop\Portal\Brick\BrowseBrick" _delta="delete">
        </brick>

                <!-- Adds a new button to create a new ticket directly without selecting the service category first. -->
                <brick id="quick-new-user-request" xsi:type="Combodo\iTop\Portal\Brick\CreateBrick" _delta="define">
                    <active>true</active>
                    <rank>
                        <default>10</default>
                    </rank>
                    <width>6</width>
                    <modal>true</modal>
                    <title>
                        <default>Brick:Portal:QuickNewUserRequest:Title</default>
                    </title>
                    <description>Brick:Portal:QuickNewUserRequest:Title+</description>
                    <visible>
                        <home>true</home>
                    </visible>
                    <decoration_class>
                        <default>fc fc-new-request fc-2x</default>
                    </decoration_class>
                    <!-- Class that will be create created with the form -->
                    <class>UserRequest</class>
                    <rules>
                        <rule id="contact-to-userrequest"/>
                        <rule id="servicesubcategory-to-userrequest"/>
                        <rule id="go-to-open-request-on-submit"/>
                    </rules>
                </brick>    
            </bricks>

This code made it possible that the user could create a request without extra selecting the service category and sub service categories. We have only one service category and one sub service category - that's why the customization.

Unfortunately, this does not work anymore in version 2.7 or 3.0.3. I get an error in the portal when I try to create a new request. If I remove "<rule id="servicesubcategory-to-userrequest">" I don't get an error message, however the service category and sub-service category is also not preselected anymore:</rule>

What do I need to change to get the original functionality back?
Thank you very much for feedback.

Best regards
Sebastian

[Pierre Goiffon]

Hello,

Take a look at the migration notes

What is the definition of the action rules ?

[libelle]

Hello Pierre,

thank you very much for your feedback.
First of all, I'm a total loaner as far as iTop development is concerned but I'll give it a try anyway.

In the Migration Note it says not to use action rules in a brick anymore. Instead you should use navigation rules in the corresponding form.

Where can I look for such a solution to get to my goal (service and service subcategory are already preselected)?

Thank you very much for your help.

Best regards
Sebastian