We know that Itop handles statuses such as New, Assigned, Pending and Closed. Is there a way to add new statuses or modify existing ones?
It's explained here
Hi Vincent, You mean using ITSM Designer? I see that this feature is in a paid version.
Does ISTM Pro have a monthly fee or a one-time fee?
It can be done manually as well, see at the end...
ITSM Designer is not sold outside of a yearly subscription.
Thank you very much, do you know how much ITM Designer Pro costs or how can I contact sales?
sales@combodo.com
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We know that Itop handles statuses such as New, Assigned, Pending and Closed. Is there a way to add new statuses or modify existing ones?
It's explained here
Hi Vincent, You mean using ITSM Designer? I see that this feature is in a paid version.
Does ISTM Pro have a monthly fee or a one-time fee?
Hi Vincent, You mean using ITSM Designer? I see that this feature is in a paid version.
Does ISTM Pro have a monthly fee or a one-time fee?
It can be done manually as well, see at the end...
ITSM Designer is not sold outside of a yearly subscription.
Thank you very much, do you know how much ITM Designer Pro costs or how can I contact sales?
sales@combodo.com