Pankaj khurana - 2013-08-07

Hello itop team,

I add one functionality based on company requirement , i linked service family on the basis of service means service family is selected at the time of creating new service..and display this service family drop-down and make a query which fetch service family when we select service .its working fine at admin and portal user but when we create incident using web services means ticket creation through nagios its give error

Parameter servicefamily: 'service_id' is not a valid filter code for class 'ServiceFamily', expecting a value in {friendlyname, name, id}

Can any one guide me to solve this issue...

Thanks and Regards
Pankaj Khurana