Case study:
1. User login from iTop portal
2. User create new request
3. User (from organization "C") add 2 users as watchers (contacts) from organization "A" and "B"
When a user (portal-user) from organization "C" try to add user from different organization to be watcher (contacts) of a request created, that user only see contacts from the same organization (in this case "C").
How can I configure iTop to show all organizations on the Portal?
Thanks.
If you would like to refer to this comment somewhere else in this project, copy and paste the following link:
By default, Portal users are limited to contacts of their own organization, you can modify the scopes of what a user can see by writing an extension to customize iTop: https://www.itophub.io/wiki/page?id=2_7_0%3Acustomization%3Astart
See the "Change scopes" topic once you know how to create an extension.
If you would like to refer to this comment somewhere else in this project, copy and paste the following link:
Hello everyone,
Case study:
1. User login from iTop portal
2. User create new request
3. User (from organization "C") add 2 users as watchers (contacts) from organization "A" and "B"
When a user (portal-user) from organization "C" try to add user from different organization to be watcher (contacts) of a request created, that user only see contacts from the same organization (in this case "C").
How can I configure iTop to show all organizations on the Portal?
Thanks.
By default, Portal users are limited to contacts of their own organization, you can modify the scopes of what a user can see by writing an extension to customize iTop:
https://www.itophub.io/wiki/page?id=2_7_0%3Acustomization%3Astart
See the "Change scopes" topic once you know how to create an extension.