Is it possible to create a field for the time spent to solve a problem in the tickets (Helpdesk / Problem / Incident) ?
This is an important issue for our reporting.
Thanks for your help,
E.B
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Is it possible to create a field for the time spent to solve a problem in the tickets (Helpdesk / Problem / Incident) ?
This is an important issue for our reporting.
Thanks for your help,
E.B