there's a field in Service Requests to select a related problem.
Now my question:
Is it possible (and if, how?) to display all linked Service Requests in the opened Problem record?
My idea is to have a new tab 'linked Service Requests' where i see all Service Requests which have the opened Problem as 'related problem'.
Thanks,
Alex
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Hello,
there's a field in Service Requests to select a related problem.
Now my question:
Is it possible (and if, how?) to display all linked Service Requests in the opened Problem record?
My idea is to have a new tab 'linked Service Requests' where i see all Service Requests which have the opened Problem as 'related problem'.
Thanks,
Alex
Hello,
found the solution by myself:
Just add/modify the following 2 lines in the file 'model.itop-problem-mgmt.php':
and add the variable 'userrequests_list' to the language file 'en.dict.itop-problem-mgmt.php'.
Regards,
Alex