Hi,
in some sporadic cases we have found 2 tickets with the same "Ref". Obviously the id is different (it's managed by database with the auto increment option) but is it normal this situation ?
We think that it's due to the contemporary of the generation.
How can we prevent this ?
Thanks
Daniele
If you would like to refer to this comment somewhere else in this project, copy and paste the following link:
Hi,
in some sporadic cases we have found 2 tickets with the same "Ref". Obviously the id is different (it's managed by database with the auto increment option) but is it normal this situation ?
We think that it's due to the contemporary of the generation.
How can we prevent this ?
Thanks
Daniele